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Check out Javelin Strategy & Research reports, scorecards, and webinars from all practice areas.
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In-House Payment Options for Merchants: Time for a New Look
- Javelin Report
- Date: June 24, 2025
- Author(s): Don Apgar
- Research Topic(s): Merchant
The big household names in retail, in-store and online, have always offered customers the most choices of ways to pay, along with deferred terms like layaway or installment credit. The category leaders have been early adopters of new payment met...
Amex and Chase Face Off on Premium Credit Cards, but the Backstory Is More Interesting
- Impact Note
- Date: June 23, 2025
- Author(s): Brian Riley
- Research Topic(s): Credit
Moves by American Express and Chase to revamp their signature card reward products will bring the issuers into greater competition for the most affluent cardholders and carry reverberations for the rest of the industry. This Javelin Strategy & R...
Javelin Prepaid Consumer Sentiment: 3-Year Trend Highlights
- Javelin Report
- Date: June 23, 2025
- Author(s): Jordan Hirschfield
- Research Topic(s): Prepaid
As Javelin’s research into consumer sentiment toward prepaid products completes its third year, the findings highlight relative stability in most products, and that’s significant in today’s wildly fluctuating economic market. However, the data s...
2025 Mobile Banking Scorecard
- Javelin Report
- Date: June 18, 2025
- Author(s): Emmett Higdon, Mark Schwanhausser, Dylan Lerner, Gregory Magana, Lea Nonninger
- Research Topic(s): Digital Banking, Mobile & Online Banking
U.S. Bank repeated as the Best-in-Class winner in the 2025 mobile banking edition of Javelin Strategy & Research’s industry-leading annual digital banking scorecards. U.S. Bank opened up a larger lead over Bank of America and was again challenge...
2025 Online Banking Scorecard
- Javelin Report
- Date: June 18, 2025
- Author(s): Mark Schwanhausser, Emmett Higdon, Dylan Lerner, Gregory Magana, Lea Nonninger
- Research Topic(s): Digital Banking, Mobile & Online Banking
U.S. Bank repeated as the Best in Class winner in the 2025 online banking edition of Javelin Strategy & Research’s industry-leading annual digital banking scorecards. U.S. Bank, which also won Best in Class in mobile banking, held off hard-charg...
Account Takeover: Static Authentication Enables Access Without Confirmation
- Javelin Report
- Date: June 17, 2025
- Author(s): Jennifer Pitt
- Research Topic(s): Fraud & Security, Fraud Management
Account takeover (ATO) is surging, and the problem is getting dimensionally worse. Banks that rely on outdated, one-time authentication and static identity verification strategies are unable to combat this problem against criminals employing sop...
Digital Lending Threat Assessment: Rocket Mortgage
- Impact Note
- Date: June 16, 2025
- Author(s): Mark Schwanhausser
- Research Topic(s): Digital Lending, Digital Banking
Rocket Mortgage’s acquisition of Redfin and Mr. Cooper positions it to achieve something no other industry player has accomplished. It is building an unparalleled end-to-end, digital-centric mortgage lending behemoth that threatens to disinterme...
The Virtual Economy: Measuring Buyer Industry Receptiveness to Using Virtual Cards
- Javelin Report
- Date: June 10, 2025
- Author(s): Hugh Thomas
- Research Topic(s): Commercial & Enterprise, Global
Virtual cards are a fast-growing force in business-to-business payments, but adoption remains uneven across buyer industries. This report analyzes 147 U.S. industries using a composite scoring system that incorporates supplier acceptance, workin...
Zero Trust Hinges on Cyber Strategy, Not Technology
- Impact Note
- Date: May 30, 2025
- Author(s): Tracy (Kitten) Goldberg
- Research Topic(s): Fraud & Security, Cybersecurity
Compliance will never equate to security, and zero trust will never hinge on technology. Zero trust is built and secured via a solid corporate culture and cybersecurity strategy that is constantly reinforced, supported, and preached. Zero trust ...
Consumer Debit Payment Choice: Understanding Debit Card User Preferences
- Javelin Report
- Date: May 29, 2025
- Author(s): Elisa Tavilla
- Research Topic(s): Debit
Amid a dynamically changing landscape for payments, debit remains a steadfast performer, serving as a workhorse payment method for everyday transactions. As consumer behavior shifts, driven by economic uncertainty and technological innovation, i...
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