Gregory Magana

Gregory Magana

Analyst, Digital Banking

Greg is an Analyst in Javelin’s digital banking practice. His research centers on how banks are adapting in an increasingly digital age, including how they’re bolstering their online and mobile banking channels, digitizing account opening, and preparing for stiff competition with digitally-native challengers like neobanks and Big Tech.

Before joining Javelin, Greg was an analyst at Insider Intelligence, where he researched and wrote reports, newsletters, and other content on the e-commerce and banking industries. He earned a Bachelor of Arts degree in computer science from Princeton University.

Latest Insights

September, 2023
Javelin Report
Generation Z: Halfway to Adulthood and Ready to Borrow

Approximately half of Generation Z—those born since 1997—has graduated into adulthood, and that carries strong implications for financial institutions. Gen Zers are moving beyond f...

August, 2023
Javelin Report
Elevating Customer Service in Mobile Banking

Customer service in mobile banking remains an inconsistent and disappointing experience, as evidenced by the 48% median score of the nation’s top 20 financial institutions in the 2...

June, 2023
Javelin Report
2023 Mobile Banking Scorecard

Javelin’s 17th annual Mobile Banking Scorecard looks at what’s new, what’s interesting, and what’s baffling with the mobile banking apps of 20 of the largest U.S. financial institu...

Want to get in touch with us