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Digital Banking
Javelin's research and insights help financial institutions better anticipate consumers' needs, foster engagement and build deeper relationships through digital banking. Javelin's Digital Banking research covers four distinct practices: Digital Strategy & Experience, Mobile & Online Banking, Digital Lending, and Small Business.
We can help you leverage digital channels to enhance your customers’ experience
Evolving customer-demands and digital-native providers encroaching on the turf of traditional banks are fueling the paradigm shift towards seamless digital channels. Javelin's digital banking research team tracks industry trends and anticipates what’s next and delivers actionable advice that guides our clients—and benefits their customers. Javelin’s rich data and unbiased insights can help financial institutions deliver experiences that are satisfying to consumers and build trust and lasting relationships.
Digital Banking Research
Digital Banking Threat Assessment: Robinhood
- Impact Note
- Date: July 15, 2025
- Author(s): Disha Bheda, Dylan Lerner, Mark Schwanhausser
- Research Topic(s): Digital Banking, Digital Strategy & Experience
Open Banking Lessons From the UK
- Impact Note
- Date: July 10, 2025
- Author(s): Lea Nonninger
- Research Topic(s): Digital Strategy & Experience, Digital Banking
The Savings Continuum: A Digital Playbook to Help Savers Succeed
- Javelin Report
- Date: June 30, 2025
- Author(s): Gregory Magana
- Research Topic(s): Digital Banking, Digital Strategy & Experience
2025 Mobile Banking Scorecard
- Javelin Report
- Date: June 18, 2025
- Author(s): Emmett Higdon, Mark Schwanhausser, Dylan Lerner, Gregory Magana, Lea Nonninger
- Research Topic(s): Digital Banking, Mobile & Online Banking
2025 Online Banking Scorecard
- Javelin Report
- Date: June 18, 2025
- Author(s): Mark Schwanhausser, Emmett Higdon, Dylan Lerner, Gregory Magana, Lea Nonninger
- Research Topic(s): Digital Banking, Mobile & Online Banking
Digital Lending Threat Assessment: Rocket Mortgage
- Impact Note
- Date: June 16, 2025
- Author(s): Mark Schwanhausser
- Research Topic(s): Digital Lending, Digital Banking
Risk, Reward, and Relevance: Connecting with Gen Z Investors
- Javelin Report
- Date: May 29, 2025
- Author(s): Disha Bheda
- Research Topic(s): Digital Wealth, Digital Strategy & Experience, Digital Banking
Senior Banking That’s Built for Families
- Javelin Report
- Date: May 21, 2025
- Author(s): Dylan Lerner
- Research Topic(s): Digital Strategy & Experience, Digital Banking
How Accountants Shape Business Finances, And What Banks Can Do to Help
- Javelin Report
- Date: May 8, 2025
- Author(s): Ian Benton
- Research Topic(s): Digital Banking, Small Business
Beyond Auto Loans: Opportunities for Lenders to Own the Car Buying Journey
- Javelin Report
- Date: April 25, 2025
- Research Topic(s): Digital Lending, Digital Banking
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