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Check out Javelin Strategy & Research reports, scorecards, and webinars from all practice areas.
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Stablecoins and the Path to Innovative Money Movement
- Javelin Report
- Date: October 3, 2024
- Author(s): Craig Lancaster
- Research Topic(s): Digital Assets & Crypto
Cryptocurrencies are making inconsistent progress in the United States. The regulatory environment, at best, sends mixed signals. Consumer attitudes are wary. Even as bitcoin values surge, viewpoints range from outright distrust sowed by scandal...
Making the Most of Tap-to-Phone Technology
Digital wallets are made possible by a chip in smartphones that enables the phones to function like payment cards when they’re tapped on an accepting terminal device. Now those same chips, utilizing near-field communication technology, have been...
Social Media Intelligence: Challenging The Advisory Model
- Javelin Report
- Date: September 30, 2024
- Author(s): Disha Bheda, Greg O'Gara
- Research Topic(s): Digital Wealth
There is a seismic shift in financial services as social media platforms become critical sources of investment data for traders and advised clients. Professional and amateur online communities are flourishing, offering tips, opinions, and strate...
2024 Cyber Trust in Banking Scorecard
- Javelin Report
- Date: September 27, 2024
- Author(s): Suzanne Sando, Kevin Libby
- Research Topic(s): Fraud & Security, Cybersecurity
In this scorecard, Javelin evaluates leading financial institutions’ level of cyber trust based on key components: privacy, cybersecurity, education and resolution support. Shifting customer attitudes (and customers’ greater awareness of fraud a...
Have You Been on a Digital-Only Magic Carpet Ride?
- Javelin Report
- Date: September 27, 2024
- Author(s): Christopher Miller, James Wester
- Research Topic(s): Emerging
The digital-only payer—one who has left behind the physical wallet and its tangible payment forms—is a popular creature in the media, one who fronts declarations that all-digital payments have taken over. But the data points paint a more complic...
TikTok Users Encourage Check Fraud: Banks Must Address The ‘Glitch’
- Impact Note
- Date: September 27, 2024
- Author(s): Jennifer Pitt
- Research Topic(s): Fraud & Security, Fraud Management
Users of TikTok and other social media platforms have accelerated check fraud by exploiting known gaps in check fraud detection processes. The viral TikTok Chase Bank “glitch” posts have unearthed consumers’ willingness to commit the age-old fra...
Earned Wage Access: How Banks Can Do Better for Workers Facing a Cash Pinch
- Javelin Report
- Date: September 26, 2024
- Research Topic(s): Digital Lending
The Consumer Financial Protection Bureau dealt fintechs focused on earned wage access a blow when it issued an interpretive ruling that their products will be considered loans subject to the Truth in Lending Act. This would rebalance the playing...
Market-Driven, Risk-Based Credit Card Pricing Works: Price Controls Would Disrupt Borrowing and Lending
- Impact Note
- Date: September 26, 2024
- Author(s): Brian Riley
- Research Topic(s): Credit
A 10% cap on credit card interest rates—an idea floated in the presidential race—would have profound effects on the credit card market, cutting deeply into how credit cards are priced and provisioned against losses and necessitating moves by the...
Demystifying Payment Orchestration for Banks
- Javelin Report
- Date: September 25, 2024
- Author(s): Matthew Gaughan
- Research Topic(s): Tech & Infrastructure
Payment orchestration for banks is fundamentally about lowering costs, increasing efficiency, and creating better customer journeys. The process of building orchestration architecture, however, is more complicated for banks than it is for mercha...
The Pervasiveness of Check Fraud: Banks Are Paying the Price
- Javelin Report
- Date: September 23, 2024
- Author(s): Jennifer Pitt
- Research Topic(s): Fraud Management, Fraud & Security
Among fraud losses, check fraud ranks the highest within several financial institutions. Paper checks—containing an abundance of valuable sensitive information—are prime targets for criminals who can easily alter and deposit them or use the info...
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