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Targeting TikTok: Rising Geopolitical Tension Should Put FIs on Guard

As a bipartisan group of legislators tries to put TikTok out of business in the United States over its China-based ownership and sketchy history of leveraging user data, U.S.-based financial institutions must be on guard as geopolitical tensions...

Mortgage Pandemic or Just the Sniffles: Fast-Track Cures and Long-Haul Boosters

This report forecasts emerging variants in home lending, describes new hybrid (digital plus human) relationships, and prescribes digital-first options and tech-enabled remedies to capture leads and market share, boost conversion, and help ailing...

Instant Messaging: An Opportunity to Humanize the Investor Experience

To survive, much less thrive, the modern wealth manager must energize the user journey, boost efficiency, and stay compliant. Instant messaging (IM) is a lever for the realization of these objectives.

Reality Bytes: Empowering Consumers Through Fraud and Scams Education

Identity fraud scam losses declined in 2021, but the threat remains real, and financial institutions have a vested interest in ensuring that they are outfitting their customers and members with the most effective and easily accessed education ab...

2022 Small Business Digital Banking Vendor Scorecard

Q2’s successful realization of a single-platform approach to digital business banking makes it the leader of the field of vendors assessed in Javelin Strategy & Research’s Small Business Vendor Scorecard. Its approach allows banks and credit uni...

Risky Business: The Rise of Independent Investing Among Wealth Management Clients

Investors today have access to a broad range of investment vehicles, from alts to crypto to private equity, and a driving ambition to manage assets outside their primary wealth management accounts. This puts the onus on wealth managers to introd...

Instant Business Payments: Three Lessons From Zelle for Business

2023 could be the year that real-time payments finally break into the mainstream for small businesses. One prominent competitor in the space, Zelle for Business, faces issues that it will have to overcome to solve the primary challenges facing a...

Student Loan Debt Is a Big Blind Spot in Financial Fitness

Banks and credit unions can play a crucial role in the financial lives of student loan accountholders, regardless of whether the institutions themselves issue student loans. And for FIs to advance along Javelin Strategy & Research’s Digital Matu...

Next Steps for Crypto: Weathering the FTX Fallout

The collapse of FTX and Alameda Research has given cryptocurrency another black eye and provided fodder for skeptics about the industry and digital assets. But the situation, as ugly as it is, could provide the perfect catalyst for the industry ...

Ransomware Negotiation Market Landscape 2022

Ransomware negotiation providers play a pivotal role in aiding financial institutions in their recovery of stolen and/or encrypted data and in conducting post-attack forensics to help prevent another cyberattack on the institution. This report p...
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