Research

Cash may no longer be the center of consumer payments, but it is far from irrelevant. As digital payments gain share, consumers still depend on cash for access, certainty, budgeting, and immediate settlement—and ATMs remain the critical infrastr...

As businesses mature, they become more satisfied with their card acceptance providers, adopt increasingly sophisticated pricing models, and experience more frequent pricing changes. This report shows the importance of aligning pricing strategies...

Credit cards are measured very differently depending on who is doing the measuring. A cardholder may focus on fees and rewards, while portfolio managers, investors, risk executives, and regulators each rely on differing sets of metrics to evalua...

Pay-by-bank has real momentum, but consumers still need clear rewards, familiar use cases, and practical value before it becomes a mainstream payment habit.

PCI DSS has undergone continual revision since its inception over 20 years ago. In 2025, PCI expanded horizontally with the advent of version 4.0, which looks at all aspects of an enterprise’s data security health. The latest version has increas...

For the third consecutive year, U.S. Bank has claimed the top spot in the Javelin Strategy & Research Mobile Banking Scorecard, narrowly edging competitors Bank of America and Truist in this benchmarking of the top 20 U.S. banks by assets. Javel...

Truist, which reached the leaderboard of the Javelin Strategy & Research Online Banking Scorecard for the first time in 2025, has ascended to the top spot in the year’s version. Through broad based improvement across the digital experience, Trui...

Today's shopping journey is a connected experience. Research, convenience, and seamless integration between stores and websites shape where and how consumers complete a purchase.

Agentic commerce is producing plenty of headlines, but not every AI partnership or protocol launch points to the same future. Financial institutions, payments providers, vendors, fintechs, and merchants need a clearer way to separate signals fro...

Cross-border payments are not just the domain of multinational corporations. Small businesses routinely buy inventory overseas, pay international contractors and service vendors, sell through global marketplaces, and serve customers around the w...