Research

This survey is focused on understanding what factors influence consumer adoption of various payments options, as well as what concerns they have about these emerging channels. Additionally, we establish baseline adoption methods for payments in ...

This survey is focused on understanding what factors influence consumer adoption of various payments options, as well as what concerns they have about these emerging channels. Additionally, we establish baseline adoption methods for payments in ...

The “unbundling” of financial services through banking-as-a-service arrangements cast risk and compliance into a gray area. This was underscored by the failure of BaaS provider Synapse, which landed in bankruptcy, thus throwing consumer accounts...

For Gen Z, primary FI relationships are more up for grabs than they were in 2022. These young, mobile-first consumers are showing signs of turning away from huge banks, are at higher risk of switching primary FIs, are looking increasingly to thi...

PCI compliance has traditionally taken a vertical approach to data security, with subsequent iterations of requirements going deeper into protecting payment data. For the first time, PCI is expanding horizontally by looking at all aspects of an ...

For better or worse, the regulatory side of the house is driving open banking. A data management experience built by lawyers is guaranteed to fail with customers. As data sharing and management become more significant components of digital banki...

At a time when account takeover and other identity fraud types are causing significant issues for consumers, the last thing consumers want to hear is that their information was stolen in a data breach. A recent breach affecting Ticketmaster cust...

Credit cards represent the largest risk item in the recently completed banking stress tests mandated by the Dodd-Frank Wall Street Reform and Consumer Protection Act. Potential losses under the hypothetical economic event prescribed in the 2024 ...

Called the largest IT outage in history, the defective content update pushed out by cybersecurity firm CrowdStrike on July 19 affected 8.5 million Windows-based devices worldwide, the ripple effects of which are still being felt three days later...

With preparations for the 2024 holiday shopping season in full stride, Javelin Strategy & Research highlights opportunities for the gift card ecosystem to capitalize on a moderated economy and find success during this critical sales period. This...