Jordan Hirschfield
Director, Prepaid
Jordan is the Director of Prepaid Advisory Services. Jordan has spent more than 20 years drawing actionable insights from research ranging a variety of topics including customer behavior dynamics, products such as payroll, logistics, and hospitality, and competitive market assessments.
Jordan has spent more than 20 years developing and implementing extensive customer research, insights and analytics programs for organizations ranging from start-ups to Fortune 500 companies in a variety of industries. Prior to joining Javelin, he worked as Director of Customer Insights at GSMA, where he was responsible for all aspects of market research, competitive intelligence and driving voice of customer throughout GSMA’s global event portfolio. Jordan also worked in research and analysis functions at ADP and UPS and was an Associate Producer of financial news programs at CNN.
Jordan has B.A. in Journalism from the University of Wisconsin and an MBA from Georgia State University.
Latest Insights
2026 Prepaid Payments Trends
Prepaid card programs motor along while innovation bubbles beneath the service. In the coming year and beyond, Javelin sees three major themes playing out in the space. First, the ...
22nd Annual U.S. Closed-Loop Prepaid Card Market Forecast, 2025-2029
Closed-loop prepaid programs continue to grow load volumes across the spectrum of use cases. In this report, Javelin Strategy & Research continues its annual assessment of closed-l...
2025 General-Purpose Reloadable Card Scorecard
The second annual General-Purpose Reloadable Card Scorecard by Javelin Strategy & Research evaluates 16 major card programs across a variety of features, looking at the programs th...
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