Jordan Hirschfield

Director, Prepaid

Jordan is the Director of Prepaid Advisory Services. Jordan has spent more than 20 years drawing actionable insights from research ranging a variety of topics including customer behavior dynamics, products such as payroll, logistics, and hospitality, and competitive market assessments.

Jordan has spent more than 20 years developing and implementing extensive customer research, insights and analytics programs for organizations ranging from start-ups to Fortune 500 companies in a variety of industries. Prior to joining Javelin, he worked as Director of Customer Insights at GSMA, where he was responsible for all aspects of market research, competitive intelligence and driving voice of customer throughout GSMA’s global event portfolio. Jordan also worked in research and analysis functions at ADP and UPS and was an Associate Producer of financial news programs at CNN.

Jordan has B.A. in Journalism from the University of Wisconsin and an MBA from Georgia State University.

Latest Insights

June, 2025
Javelin Report
Javelin Prepaid Consumer Sentiment: 3-Year Trend Highlights

As Javelin’s research into consumer sentiment toward prepaid products completes its third year, the findings highlight relative stability in most products, and that’s significant i...

May, 2025
Impact Note
Prepaid Is Positioned to Bridge Gaps in Agentic Commerce

Announcements from Visa and Mastercard about the imminence of AI-driven purchasing agents that will act on behalf consumers have made a big splash. But underneath the dazzling view...

April, 2025
Impact Note
Payments in the Arena: Prepaid Can Move Into the Starting Lineup as Cash Gets Cut

Sports and entertainment thrive on fan loyalty but have yet to translate that dedication into long-term, connected share of wallet once fans are inside the turnstiles. Prepaid stor...

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