Research

Social media began with the notion of building community and relationships, but it has also become a significant outlet for e-commerce. This type of shopping is led by Meta products—Facebook and Instagram—and the popular short-form video platfor...

Javelin Strategy & Research’s analysis of online public websites for five leading FIs—Ally, Bank of America, Chase, Chime, and U.S. Bank—indicates that shopping for a financial product is a do-it-yourself process even as the help-me-do-it era da...

This inaugural Javelin Strategy & Research scorecard assesses the emerging market for biometric authentication at the point of sale and identifies three Pillars in this emerging technology, each with its own Best in Class vendor: End-to-End...

This report is based on Javelin Strategy’s North American PaymentsInsights series’ annual survey. A web-based survey was fielded between October 13 – 29, 2025, using a U.S. online consumer research panel of adults aged 18 and older. The survey o...

This Primary Data Snapshot—a Javelin Strategy & Research report focusing on small business payment usage and behavior—shows which point-of-sale system brands are most popular among small businesses for in-store use, including those that have see...

Javelin’s newest cybersecurity scorecard, the 2025 Dark Web Threat Intelligence Vendor Scorecard, evaluates leading dark web threat intelligence vendors on the market today. This is a vital area for service providers. In 2023, a wide range of cr...

Although banks and credit unions typically wait to target young investors until they amass enough wealth to serve profitably, advances in digital banking technology are changing the calculus of nurturing relationships. Javelin’s Bridge to Invest...

In this Primary Data Snapshot by Javelin Strategy & Research, a dive into year-over-year usage of the four major U.S. credit card networks shows that generationally targeted approaches by certain networks are paying off.

KYC and KYB tools play critical roles in preventing fraud and supporting compliance efforts. This report compares 17 leading KYC and KYB vendors in the U.S. market and examines how their solutions can help financial institutions more effectively...

The Honor All Cards principle—that any merchant with a Visa and/or Mastercard sticker in the window accepts all card products on those networks—could be undermined by a recent settlement involving the card giants. That will have profound effects...