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Digital Banking
Javelin's research and insights help financial institutions better anticipate consumers' needs, foster engagement and build deeper relationships through digital banking. Javelin's Digital Banking research covers four distinct practices: Digital Strategy & Experience, Mobile & Online Banking, Digital Lending, and Small Business.
We can help you leverage digital channels to enhance your customers’ experience
Evolving customer-demands and digital-native providers encroaching on the turf of traditional banks are fueling the paradigm shift towards seamless digital channels. Javelin's digital banking research team tracks industry trends and anticipates what’s next and delivers actionable advice that guides our clients—and benefits their customers. Javelin’s rich data and unbiased insights can help financial institutions deliver experiences that are satisfying to consumers and build trust and lasting relationships.
Digital Banking Research
Digital Lending: 2024 Trends and Predictions
- On Demand Webinar, Complimentary Webinar
- Date: January 16, 2024
- Author(s): Mark Schwanhausser, Ian Benton, Dylan Lerner
- Research Topic(s): Digital Banking, Digital Lending
Small Business: 2024 Trends and Predictions
- Advisory Webinar: Client Login Required, On Demand Webinar
- Date: January 16, 2024
- Author(s): Mark Schwanhausser, Ian Benton
- Research Topic(s): Digital Banking, Small Business
Customer Service Upgraded: Four Ways Digital Can Make Small-Business Banking Human Again
- Javelin Report
- Date: December 28, 2023
- Author(s): Ian Benton
- Research Topic(s): Digital Banking, Small Business
The Future of Financial Fitness Depends on Mobile-First Experiences
- Javelin Report
- Date: December 15, 2023
- Author(s): Lea Nonninger
- Research Topic(s): Digital Banking, Mobile & Online Banking
The Digital Lending Landscape for Newcomers to the U.S.
- Impact Note
- Date: December 5, 2023
- Research Topic(s): Digital Banking, Digital Lending
Business Credit Scores and the FI Opportunity
- Impact Note
- Date: November 30, 2023
- Author(s): Ian Benton
- Research Topic(s): Digital Banking, Small Business
Fact-Checking Bill Pay Assumptions—Three Data-Driven Paths Forward
- Javelin Report
- Date: November 29, 2023
- Author(s): Gregory Magana
- Research Topic(s): Digital Banking, Mobile & Online Banking
2024 Trends & Predictions: Digital Banking
- Javelin Report
- Date: November 7, 2023
- Author(s): Mark Schwanhausser, Emmett Higdon, Ian Benton, Dylan Lerner, Gregory Magana, Lea Nonninger
- Research Topic(s): Digital Banking, Digital Strategy & Experience, Mobile & Online Banking
2024 Trends & Predictions: Digital Lending
- Javelin Report
- Date: November 7, 2023
- Author(s): Mark Schwanhausser, Emmett Higdon, Ian Benton, Dylan Lerner, Gregory Magana, Lea Nonninger
- Research Topic(s): Digital Banking, Digital Lending
2024 Trends & Predictions: Small Business Banking
- Javelin Report
- Date: November 7, 2023
- Author(s): Mark Schwanhausser, Emmett Higdon, Ian Benton, Dylan Lerner, Gregory Magana, Lea Nonninger
- Research Topic(s): Digital Banking, Small Business