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Check out Javelin Strategy & Research reports, scorecards, and webinars from all practice areas.
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Turning Point for Password-Less Authentication: Apple, Google, Microsoft Back FIDO
- Impact Note
- Date: September 14, 2022
- Author(s): Tracy Kitten
- Research Topic(s): Cybersecurity, Fraud & Security
It’s no secret that static passwords are not getting the job done. Static passwords are often recycled, easy for cybercriminals to crack, and a major cause in the billions of leaked usernames and passwords in recent years. Financial institutions...
CRM and the Battle for RIA Market Share
- Javelin Report
- Date: September 8, 2022
- Author(s): Greg O'Gara, William Trout
- Research Topic(s): Wealth Management, Digital Wealth
CRM providers seeking to expand their appeal to RIAs must focus on creating a seamless user experience for the advisor. Custodians, for their part, play a key role in the processing and transfer of data. The CRM that partners with custodians to ...
North America Commercial Credit Card Market Review and Forecast, 2020–2026
- Javelin Report
- Date: September 7, 2022
- Research Topic(s): Commercial & Enterprise, Global
This research report provides a review of the commercial credit card markets in Canada and the United States.
Reducing Operational Risk Through Careful Credit Line Decreases
- Impact Note
- Date: September 7, 2022
- Author(s): Brian Riley
- Research Topic(s): Credit
Calibrating a credit limit during underwriting is essential, but the line should undergo periodic review to ensure it serves the cardholder’s requirements and the issuer’s risk appetite. Credit card issuers often review accounts for line increas...
Cryptocurrency and the Digital Advice Opportunity
- Javelin Report
- Date: September 1, 2022
- Author(s): Daniel Gonzalez, Greg O'Gara
- Research Topic(s): Digital Assets & Crypto
The investment landscape is changing. Nearly half of advised investors also have self-directed accounts, and a good number of those investors are investing in cryptocurrency. Further, they’re often using third-party retail brokers and crypto exc...
Overcoming the Hurdles of Digital Financial Fitness
- Javelin Report
- Date: August 29, 2022
- Author(s): Dylan Lerner
- Research Topic(s): Digital Banking, Digital Strategy & Experience
In a world of commoditized banking services, financial institutions must confront a historically weak area to differentiate themselves from the crowd. By focusing on their customers’ financial fitness and positioning themselves as trusted partne...
Buy Now, Pay Later’s Suddenly Uncertain Future
- Javelin Report
- Date: August 18, 2022
- Author(s): Daniel Keyes
- Research Topic(s): Tech & Infrastructure
Buy-now, pay-later (BNPL) products—largely pioneered by fintechs—have proved enormously popular with consumers and have drawn the interest of credit card networks and traditional financial institutions that want to get in on those payments. But ...
Time to Improve Virtual Card Acceptance
- Javelin Report
- Date: August 15, 2022
- Research Topic(s): Commercial & Enterprise
This research report reviews the fundamental steps for gaining increased supplier acceptance, as well as provide some compelling arguments for why virtual cards are often a better choice than other payment types.
Campus Cards Return to Significance, and With It, Opportunities for Issuers
- Impact Note
- Date: August 14, 2022
- Author(s): Jordan Hirschfield
- Research Topic(s): Prepaid
The campus card market was significantly disrupted during the past several years as the pandemic created havoc on academic campuses around the United States, and with it, declining use. This viewpoint examines the current environment for campus ...
Digital Channels Are Key for Customer Acquisition
- Impact Note
- Date: August 11, 2022
- Author(s): Ben Danner
- Research Topic(s): Credit
Acquiring new customers is one of the most important aspects of sustaining a credit card business and one of the costliest areas of the marketing budget. Issuers must always stay in tune with new trends in card marketing and onboarding as well a...
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