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Shopping Behavior, Channel Usage, and Loyalty: How Behavior Aligns with Experience

New survey explores U.S. consumers’ dynamic shopping behaviors in the emerging mobile age. Third report from Mercator Advisory Group’s new Customer Merchant Experience Survey

Supply Chain Finance Market Review

Supply chain finance continues to expand with modern technology and broadening approaches by fintechs.Mercator Advisory Group’s latest research report examines the drivers of global expansion of alternative financing tools for corporations.

Winning the Auto Lending Game: Building a Digital Bridge to Borrowers

  • Javelin Report
  • Date: July 26, 2018
  • Author(s): Test Test
  • Research Topic(s): Digital Lending
All signs point to an auto lending industry that is on the mend.  As the economy has improved and consumer confidence has returned, auto loans have been on the rise and financial institutions (FIs) are benefitting. With the emergence of new tech...

‘GDPR Lite’ California Privacy Act Mandates Modern Privacy Practices

In the wake of the Cambridge Analytica scandal that impacted roughly 87 million Facebook users, California lawmakers have quickly pushed through privacy legislation that could become a standard for how U.S. banks handle customer information.1 Th...

2018 Annual U.S. Debit Market Data Review

  • Javelin Report
  • Date: July 19, 2018
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Debit card transactions returned to strong growth in the U.S. in 2017Mercator Advisory Group releases third annual review of the market dynamics in the U.S. debit industry

Securing Emerging Channels: Virtual Assistants, the Internet of Things, and Beyond

Connected cars, light bulbs, voice assistants, chatbots, and more! The “Internet of things” (IoT) is expanding swiftly with new types of devices, many of them carrying potential to support banking and payment services. These emerging channels of...

Faster and Real-Time Payments: New Players Primed to Overtake Legacy Solutions

This report takes a closer look at some of the major faster payment initiatives and explores their potential opportunities for adoption as well as any potential barriers.

U.S. Commercial Mobile Payments Forecast, 2016–2025

Most commercial mobile payments activity to date has been approvals through remote channels, but we anticipate a rapid change by 2020.

The Intersection of Digital and Debit

  • Impact Note
  • Date: July 12, 2018
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Ensuring the inclusion of debit cards in digital payments is key to maximizing future debit card transaction growth.

Payments, ATMs, and Prepaid: How Payments Align with Experience

New survey explores the payments experiences that U.S. consumers value most when shopping. Second report from Mercator Advisory Group’s new Customer Merchant Experience Survey.
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