Research

ATMs play an important role in U.S. consumers’ lives. Mercator Advisory Group’s latest survey report finds that despite declining cash use, U.S. consumers still use ATMs for cash withdrawals, deposits, and other transactions.

Autonomous Checkout Finds Its Market Despite the COVID-19 Crisis.  Mercator Advisory Group research report discusses why cashierless stores will expand even after the novel coronavirus subsides.

Have states’ rules on wage payments gone too far imposing overly burdensome regulations?

This report will explore why most bill pay platforms today are not meeting consumer needs, how offering a variety of payment options can unify the bill payment process, and solutions that can help achieve a truly unified bill pay experience.

COVID-19 has triggered an international response that is unprecedented in terms of how enterprises engage during a pandemic. Until recently, such an event was largely a fictional exercise of documenting what might occur and business continuity i...

Concerns over the fallout from COVID-19, or coronavirus, are already being felt by consumers as global demand for goods and services is hampered by quarantines, supply chain disruption, and general consumer uncertainty. These events have both co...

Positive momentum as real-time payment system connections grow among banks and third parties.Mercator Advisory Group’s new research report provides insights into the state of adoption of real-time payments and the RTP network in the United State...

Mortgage rates hit new record lows this month. But with lenders seemingly unable to scale operations to keep up with the surprise surge in demand, loans with historically low rates have become about as scarce as toilet paper during the coronavir...

The Canadian Credit Card Market, a North American LeaderNew research report by Mercator Advisory Group focuses on Canada’s tradition of forming its payments market on a path appropriate to its market.

Javelin maps digital banking vendors’ core competencies and differentiating capabilities to look “beyond the RFP” at the experiences and customer engagement that these platforms can deliver.