Research

As foot traffic to branches dwindles and online financial services expands, there is no more important function for bankers to consider than the means by which customers securely access their online and mobile banking pages. Concurrently, big ch...

Small business credit cards have plenty of growth potential in the U.S.Mercator Advisory Group’s new research report sizes the U.S. small business credit card market, estimates shadow credit, and discusses best practices.

Participants in FI relationship rewards programs are motivated to stay or expand engagement. Mercator Advisory Group survey finds that 38% of U.S. consumers say their financial institution offers a relationship rewards program.

While most areas in retail banking have embraced the power of going digital, lending has been a clear laggard.  It is only over the last few years that lending has truly embraced the digital revolution. Spurred by threats from alternative provid...

This Javelin scorecard report evaluates the customer-facing fraud mitigation features of major cryptocurrency wallets against the fraud threats facing cryptocurrency investors.

The use cases are evident and growing.

After months of carefully setting the groundwork, Early Warning Services and banks are officially making the push for Zelle, the nascent person-to-person payments network critical to the banking industry’s continued ability to dominate the $534 ...

With every new headline it becomes increasingly obvious that cybercrime is on the rise.  Motivated by the growing use of digital banking and payments, criminals are targeting institutions’ websites, consumers’ digital devices and non-bank accoun...

New survey reveals that 27% of small businesses in the U.S. use alternative online lenders. Report from Mercator Advisory Group’s U.S. Small Business Payments and Banking Survey series analyzes use of business banking services.

Development in digital banking and payments services for small businesses has lagged significantly behind consumer and commercial banking, leaving many business owners and operators managing their finances and paying suppliers on platforms that ...