Emerging Channels in Lending
- Date:December 11, 2019
- Author(s):
- Austin Kilgore
- Report Details: 14 pages, 5 graphics
- Research Topic(s):
- Digital Lending
- PAID CONTENT
Overview
Lenders play an essential, but often understated, role in helping consumers achieve their financial goals. The expertise and advice lenders can provide consumers creates an opportunity for lenders to elevate their products from being merely a means to an end to a critical resource that empowers consumers to make prudent financial decisions.
This report explores the boundaries being pushed across the consumer lending ecosystem to create easier, more engaging experiences than could have ever once been imagined and examines the strategies needed to make these new approaches work.
Key questions discussed in this report:
- How can lenders differentiate themselves in an increasingly commoditized business?
- What role do lenders play in facilitating a more seamless experience for homebuyers and car shoppers?
- How can lenders work more effectively with professional referral partners like real estate agents and
- car dealers?
- How can loan servicers increase engagement and maintain effective lines of communication
- with borrowers?
Methodology
The consumer data in this report was primarily collected from a random-sample survey of 2,000 respondents conducted online in August 2018.
Learn More About This Report & Javelin
Related content
Digital Lending Threat Assessment: Rocket Mortgage
Rocket Mortgage’s acquisition of Redfin and Mr. Cooper positions it to achieve something no other industry player has accomplished. It is building an unparalleled end-to-end, digit...
Beyond Auto Loans: Opportunities for Lenders to Own the Car Buying Journey
Banks and credit unions in the auto financing market are under threat. Digitalization has profoundly refashioned how consumers shop for cars, line up financing, and pay off their l...
Managing Debt Wisely: An Untapped Opportunity for Digital Banking Engagement
Although most consumers carry some form of debt, Javelin’s examination of digital banking at large U.S. banks shows that traditional financial institutions generally do not treat d...
Make informed decisions in a digital financial world