What shapes consumer transactions and payment technologies, and where is it going?
Rapid changes in technology, regulation, and consumer behavior continue to reshape the payments industry. Javelin’s payments research team tracks commercial and consumer payment trends, evaluates emerging payment technologies, and anticipates what’s next. Through unbiased research, data-driven insights, and actionable advice, we help financial institutions, payments providers, and technology companies develop strategies that position them for success in a rapidly evolving market.
Payments Research
Reports
2019 Payments Trends
Payments have been slowly evolving for the past decade. However, the pace has accelerated over the past few years, forcing infrastructure and organizational changes to meet the demands of payment modernization. The move to improve efficiency, sp...
70+ Processes Banks Have Already Improved Using AI
More than 70 different AI solutions currently deployed in banks according to new survey AI in banking isn’t the future; it’s now: more than 70 different bank processes have already been updated with AI according to a recent Mercator survey of ba...
GPR Prepaid Debit Cards Lose Courtesy Overdraft Capability
Mainstream financial service product loses sought-after feature.
The Blurred Lines Between Debit and Prepaid Cards
Debit and prepaid cards: are there any remaining differences?Mercator Advisory Group releases new research comparing general purpose reloadable prepaid cards with debit cards and analyzing the subtle product differences.
The Connected Car: Still in First Gear for Merchant Commerce
U.S. auto makers and developers are just starting their engines for connected car e-commerce. New Mercator Advisory Group research discusses the emerging consumer market for mobile order and pay systems in cars.
Prepaid Card Fraud
Payments fraud is shifting, with new vulnerabilities emerging as old ones fade.
Fighting Payments Fraud: No Rest for the Weary
Banks and corporations need to invest to counter the myriad, relentless global threats of payments fraud.Mercator Advisory Group reports that the growing global threat of cybercrime creates payments fraud risks that require ongoing investment.
Credit Card Dispute Management: Transactions in the Billions Bring Exceptions in the Millions
25 million exceptions is not bad considering 66 billion credit card transactions are being processed.Mercator Advisory Group releases a new research report on the merits of effective management of credit card disputes.
2018 U.S. ATM Benchmark Report
Placing bets on the long-term role of ATMs.Mercator Advisory Group releases new U.S. benchmark study examining market trends and consumer preferences regarding ATMs.
A View Inside AFP 2018: Themes and Priorities for Financial Professionals
Technology was again a primary focus across the AFP 2018 Annual Conference agenda, and financial professionals are increasingly savvy about use cases and the impact that next-gen tech can have on their operations.