What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

Making Merchant Mobile Payment Apps More Engaging

  • Impact Note
  • Date: January 19, 2017
  • Author(s): Raymond Pucci
  • Research Topic(s): Credit, Debit, Merchant
Why do merchant mobile payment apps lack customer engagement? Mercator Advisory Group releases new research that assesses how Starbucks Mobile App has captured customer engagement while some other retailers have not.

New Value Propositions for Person-to-Person Payments

  • Advisory Webinar: Client Login Required
  • Date: February, 2017
  • Author(s): Michael Moeser
  • Research Topic(s): Tech & Infrastructure
Join Javelin as we examine a growing opportunity for financial institutions to play a larger role.

Small Business, Branches, and PFM: Missed Opportunities

  • Impact Note
  • Date: January 18, 2017
  • Author(s): Ken Paterson
  • Research Topic(s): Merchant
Missed opportunities for small business engagement Data from Mercator Advisory Group’s 2016 small business survey indicates most branch interactions are transactional.

Biometrics: A New Wrinkle Changes the Authentication Landscape

  • Javelin Report
  • Date: January 13, 2017
  • Author(s): Tim Sloane
  • Research Topic(s): Emerging, Global
New biometrics technology is reshaping the authentication market

Fintechs Now Can Apply for National Bank Charters: The Train Is Leaving the Station

Fintechs are getting their wish, but strings will be attached.

Debit and 3-D Secure 2.0

  • Impact Note
  • Date: December 28, 2016
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
New specifications for 3D Secure have been released as the industry looks to combat the next fraud hurdle, card-not-present transaction losses.Mercator Advisory Group releases new research on preventing fraud in card-not-present debit transactio...

Supplier Enablement of Cards in B2B E-Payments Requires Persistence, Data, and Technology

Fundamentals remain key, but issuers must consider alternative approaches to advance virtual card use by suppliersNew research from Mercator Advisory Group examines traditional and new methods for advancing supplier enablement

P2P Market Sizing and Introduction of Real-Time Payments

  • Javelin Report
  • Date: December 21, 2016
  • Author(s): Michael Moeser
  • Research Topic(s): Tech & Infrastructure
This report examines the domestic U.S. P2P market and, briefly, the A2A (account to account, or “me to me”) market. It focuses on how the market is evolving, user channel preferences, key uses of P2P, desired new features, and differences in use...

13th Annual U.S. Closed-Loop Prepaid Cards Market Forecasts, 2016–2019

  • Javelin Report
  • Date: December 20, 2016
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
Prepaid loads continue to grow as individual segments of the U.S. prepaid cards market struggle New research from Mercator Advisory Group shows which segments of the closed-loop prepaid market will grow, and which will shrink through 2019.

Moving 3-D Secure Forward

  • Impact Note
  • Date: December 20, 2016
  • Author(s): Brian Riley
  • Research Topic(s): Credit
With EMV implementation in the rearview mirror, it is urgent to make card-not-present transactions secure.

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