What shapes consumer transactions and payment technologies, and where is it going?
Rapid changes in technology, regulation, and consumer behavior continue to reshape the payments industry. Javelin’s payments research team tracks commercial and consumer payment trends, evaluates emerging payment technologies, and anticipates what’s next. Through unbiased research, data-driven insights, and actionable advice, we help financial institutions, payments providers, and technology companies develop strategies that position them for success in a rapidly evolving market.
Payments Research
Reports
Merchant Chargebacks Are on the Rise Due to Friendly Fraud
Friendly Fraud Is Driving Increased Merchant Chargebacks. New Mercator Advisory Group research report discusses the changing dynamics of merchant chargebacks.
Fintech and Debit Cards: Battling for Consumers’ Attention
Skirmish Between Banks and Fintechs over Financial Planning Apps.New Mercator Advisory Group research report explores consumers’ use of financial planning apps from fintech companies and its impact on financial institutions.
Credit Card Lenders: Hone Strategies and Do Not Let Fintechs Scare You
Marketplace lenders and non-bank point-of-sale finance lenders are not likely to disrupt the course of credit card lending.
Credit Card Collections: The Foundation for Safe and Sound Card Portfolio Management
Credit Card Collections: Getting a Jump on the Next Recession A new research report from Mercator Advisory Group focuses on strategies to improve credit card collection at each stage of credit card delinquency.
Secured Cards: Five Reasons Credit Card Issuers Should Serve This Market
Mainstream programs add deposits and create a feeder group for general-purpose credit cards.
QR Code Developments May Disrupt the Disrupters
Better authentication controls, centralized clearance, and network moves may change this fast-growing payment acceptance technology.
2020 Payments Trends
Payments professionals face a world that has a plethora of choices but a lack of guidance from regulators, payment schemes, and technology providers on how to move forward. The technical aspects of payments are designed, but the consumer experie...
2019 ATM Benchmark Market Report
The Enduring Use, for Now, of Cash and ATMsMercator Advisory Group releases new research reporting exploring market trends and consumer preferences regarding ATMs in this U.S. benchmark study.
Growing P2P Adoption
P2P growth in the U.S. market is on an upward trajectory with fintech providers leading the way. Apple, Google, PayPal, and others provide consumers a vital service as many financial institutions struggle to provide the needed financial services...
2020 Outlook: Emerging Technologies
Technology is shifting consumer behavior so fast that financial institutions and payments processors and networks are hard pressed to keep up.