2018 Digital Banking Trends
- Date:February 01, 2018
- Jacob Jegher
- Emmett Higdon
- Mark Schwanhausser
- Ian Benton
- Report Details: 8 pages, 3 graphics
- PAID CONTENT
The financial services market is undergoing significant change to adapt to consumers’ mobile-first expectations. Much immediate effort in 2018 will focus on rolling out the Zelle person-to-person (P2P) network that some envision as the backbone of future money movement. But longer-range efforts center on laying the groundwork for customer relationships that increasingly will rely on knowing, serving and advising each customer on a proactive basis with every login and alert. In 2018 Digital Banking Trends, Javelin’s Digital Banking team has mapped out three critical trends that are likely to demand long-term strategic vision, near-term tactical decisions, and a staged investment in digital banking technology and partnerships.
Interested In This Report
February 22, 2023
How Banks Can Help Make Taxes Less Taxing
Tax chores never seem to get any easier. Thanks to new digital banking tools, banks and credit unions have compelling opportunities to create engaging, year-round tax experiences t...
November 16, 2022
2023 Digital Banking Trends & Predictions
An overview of three trends that will be critical for the banking industry to address in the coming year.
September 21, 2022
Mobile Homepages Send a Message – But Is It the Right One?
Javelin analyzed the homepages of mobile banking apps of the top five U.S. banks to determine what personality each bank projects to its customers. The apps place the greatest emph...