Research

​Developments that made the past 12 months a watershed year for wealth management are set to transform the industry in 2021. These include fractional share trading and direct indexing strategies enabled by the adoption of zero-commission trades....

The new payment option enjoys significant growth in many markets, but consumers need better protection for fair lending, pricing, and remedies.

Organizations have struggled with the challenge of silos for many years. When businesses grow quickly, whether through transactional growth or via mergers and acquisitions, the emphasis is usually on task work. Not having the luxury of time to d...

Traditional credit scores have increasingly become part of a crowded field of data sources and automated tools that financial institutions can access to evaluate consumers’ creditworthiness and help customers better manage their finances. New at...

To spin fraud detection gold from transaction data straw, you need lots of straw.

Javelin’s analysis of 25 top financial institutions illustrates that banks and credit unions are falling short, with only a handful experimenting with the four primary building blocks of direct deposit, algorithm-driven models, round-up-the-chan...

Mobile-Order-and-Pay apps drive sales for U.S. QSRs during COVID-19 restrictions. A Mercator Advisory Group research report assesses success factors of mobile- order-and-pay apps that apply across many retail verticals.

The events following the onset of the global pandemic helped to crystalize consumer attitudes regarding payment habits.

Data privacy must be a priority for financial services in 2021. Consumer trust will be a business differentiator for U.S. institutions in the coming year, and maintaining and building that trust will set financial institutions apart from fintech...

The mobile phone will soon battle the computer for shopping dominance. Mercator Advisory Group survey demonstrates the increasing role of mobile phones in the shopping and paying experience.