Research

This year has prompted changes in how the economy functions—from how transactions are initiated to how requests are fulfilled. In response to these new restrictions and changing consumer habits, merchants have released a wave of innovative ways ...

Data privacy must be a priority for financial services in 2021. Consumer trust will be a business differentiator for U.S. institutions in the coming year, and maintaining and building that trust will set financial institutions apart from fintech...

This report reviews and ranks technology providers that offer enterprise-wide identity-proofing solutions. Javelin evaluated 26 technology providers and created a ranking of the enterprise providers.

Automation of financial operations is the primary focus.

New survey reveals the growing importance of mobile devices in the consumer shopping experience. The second report from Mercator Advisory Group’s 2020 Buyer PaymentsInsights Survey focuses on consumers’ payment preferences and spending.

Reloadable prepaid growth continues to be strong among U.S. consumers. Mercator Advisory Group survey finds that one-third of U.S. consumers have purchased an open-loop reloadable prepaid card in the past year, up from 28% in 2019.

This report is the second in a series covering payment impacts due to the changes in payment behavior. This report focuses on how payment habits affect the total cost of ownership of a card program and what is required for maintaining digital to...

Online Merchants See Vast Choice among Payment Gateway Firms in U.S. Market A Mercator Advisory Group research report specifies the field of U.S. market payment gateways along with a corresponding vendor selection criteria and process.

Senator Richard Durbin (D-IL) of Durbin Amendment fame has asked the Federal Reserve Board of Governors to determine if financial institutions that have not adopted PINless debit are inhibiting merchants’ choice of debit networks, particularly f...

In the midst of a pandemic, the singular international banking event was delivered in an online and condensed format, but still provided valuable information for institutions to prepare for the changing market demands. The future is now as corpo...