Research

Savings gets the innovative makeover it deserves. Marcus and HMBradley attract digitally savvy customers with a clever framing and a select combination of metrics and tools. These neobanks use gamification to drive customers’ interaction with th...

Digital advice platforms offer a turnkey, highly extensible means of rationalizing the high-cost delivery models characteristic of bank wealth management units. Intelligence from client-driven insights enables bank advisors to work around silos ...

Generating invoices and payment acceptance are two areas that present difficulties for small businesses. For banks, this is an opportunity to offer a product to create and send customizable invoices and integrate with accounts payable and accoun...

Cybersecurity for financial institutions has never been more critical. Emerging attack methods and vectors, coupled with a nearly overnight shift to widespread digital transaction adoption among consumers, has put everyone at heightened risk. Th...

Mercator Advisory Group releases new research tracking the strong debit card volume growth and provides a near-term forecast for the U.S. market.

A new Mercator Advisory Group research report reviews developments and spending estimates for commercial credit cards in markets outside of North America, where business travel downturns will delay full spending recovery until 2023-24.

A new Mercator Advisory Group research report assesses how mobile shopping amplifies the customer experience.

Mercator Advisory Group evaluates the difficulties of standing up production level API platforms, identifies key workarounds that were needed to establish alternative payment network solutions, and provides six snapshots of these alternative pay...

Javelin's 15th annual Mobile Banking Scorecard shows bank innovation slowing and Bank of America’s lead shrinking, as U.S. Bank and Chase close the gap. Little progress has been made in closing consumer expectation gaps exposed by the pandemic. ...

It’s undeniably a mobile-first world, and many institutions are putting the emphasis—and the money—toward enhancing users’ experience in that channel rather than online. Javelin Strategy & Research’s annual Online Banking Scorecard shows how the...