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ATM and Self-Service Banking: Key to Engagement

Strong interest in using mobile device to withdraw cash from ATMs Mercator Advisory Group survey finds 30% of U.S. consumers interested in using their mobile device to prestage a ATM transaction rather than use a card at the ATM

Company Snapshot: CashStar

  • Impact Note
  • Date: March 10, 2017
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
CashStar Inc. wants to turn digital gift cards into “branded currency.”

Serving the Personal Banking Needs of Small Business Clients

In this report, Javelin examines how bankers can best serve the varied needs of entrepreneurs as their businesses grow and their personal finances mature.

Navigating Prepaid Card Waters: Finding Opportunities in a Sea of Challenges

This report examines the remaining opportunities for prepaid card issuers, as well as the final rules and their impact on issuers and companies that are considering entering the market.  Unless otherwise stated, this report uses the term pr...

14th Annual U.S. Open-Loop Prepaid Cards Market Forecasts, 2017–2020

  • Javelin Report
  • Date: March 8, 2017
  • Author(s): Tim Sloane
  • Research Topic(s): Prepaid
Prepaid Load Growth Slows as Segments Mature.New research from Mercator Advisory Group shows which segments of the prepaid market will grow, and which will shrink through 2020.

Decoupled Debit: The Start of Mainstream Adoption?

  • Javelin Report
  • Date: March 8, 2017
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit, Merchant
Merchants looking to tie loyalty to a payment product may find a solution in decoupled debit Mercator Advisory Group releases new research on decoupled debit, its benefits for merchants, and the threat it poses to bank-based debit.

Digital Banking: Shift to Smartphones May Require New Support

Consumers need more support for mobile banking. New Mercator Advisory Group survey of U.S. consumers finds young adults and high earners would feel comfortable using a voice-activated conversational interface for banking.  

Mobile Payments Platforms and Markets: How High Is Up?

  • Javelin Report
  • Date: February 28, 2017
  • Author(s): Raymond Pucci
  • Research Topic(s): Emerging, Merchant
Can mobile payments overcome early challenges and increase consumer adoption? New Mercator Advisory Group research finds U.S. mobile payment systems and applications expanding but slow in achieving widespread consumer adoption thus far.

Credit Card Management: Seven Strategies to Take Advantage of the Growth Wave

  • Impact Note
  • Date: February 16, 2017
  • Author(s): Brian Riley
  • Research Topic(s): Credit
As revolving debt grows, credit card issuers need to be certain their business is properly positioned.

Digital Account Opening Fails to Deliver A Single-Channel Experience

In addition to benchmarking digital account opening trends for eight deposit, loan, and investment accounts, this Javelin report maps out how to turn more digital window shoppers into buyers, reduce the friction that causes abandonment. close th...
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