Research

This report describes in detail how to service mobile-first bankers, based on primary research into their habits and preferences. It also includes deep insights into servicing branch-first and online-first customers.

Revolution or inertia—which will prevail?

Solving the payment friction problem for business-to-business payments

U.K. Debit Reward Landscape Faces Uncertain Future Mercator Advisory Group releases research benchmarking U.K. debit rewards

The Long and Winding Road Toward Omnichannel Banking Research from Mercator Advisory Group examines the progress that financial institutions have made in their journey to omnichannel banking

Debit Issuers Reassess Instant Issuance for New ReasonsMercator Advisory Group releases research making the case for instant issuance of debit cards

Payments providers and merchants need to educate clerks and customers about the conversion to chip cards.

Green Dot Quietly Acquires Expanded Markets Research from Mercator Advisory Group shows how two deals are changing the complexion of Green Dot’s prepaid business.

This report analyzes the U.S. mobile proximity payment market, covering payments made by consumers using a mobile device at a merchant’s physical location. Three years of actual historical data and a five-year forecast are provided. By 2019, it ...

India, an Awakening Tiger Turning to Electronic Payments Mercator Advisory Group releases research profiling India’s payments market