Research

Cardholders are saving to spend, which can help prepaid card providers. Savings accounts attached to prepaid cards make the cards more similar to traditional bank accounts than previously.

New checking and debit card account openings often begin in a digital channel but typically don’t conclude there.

Americans paid about $4.1 trillion in 2016 to settle 13 common bills that form the foundation of day-to-day living and a typical borrowing relationship — and digital payments accounted for 73% of the dollar volume. The continuing decline in mail...

As small business owners become accustomed to more personalized and contextual digital experiences — whether from their consumer bank or from outside the financial industry — demand for more streamlined digital and omnichannel capabilities will ...

More than 40% of digital bankers still visit a branch or reach out to their bank’s call center each month seeking help with questions or problems. Banks are increasingly turning to artificial intelligence and chat bots to meet this demand for re...

On-demand economy spurs customer engagement and mobile payment growth. New research from Mercator Advisory Group assesses four popular segments of the U.S. On-Demand Economy.

Fleet cards still have room to grow in the U.S. commercial credit card market according to new research report. New Mercator Advisory Group research report presents analysis indicating that fleet card networks have a reasonable chance to expand ...

Are high-fee/high-reward premium travel credit cards a sustainable business model?New Mercator Advisory Group questions the sustainability of high-priced travel reward credit cards and sees year-2 attrition challenges.

InComm has created a network for billers, account providers, and others who want to accept cash indirectly.

Has the debut of person-to-person payment application supported by U.S. financial institutions been too rushed?