Research

Building Profitable Customers Is the Way of the Future Mercator Advisory Group research describes how financial services providers can build the kind of customer they want.

This report assesses not just the degree of EMV card penetration among major financial institutions (FIs) in the U.S., but also the degree of cardholder awareness, education, and methods of education relating to EMV. The report also looks at the...

Peer-to-Peer Lending Platforms Revolutionizing Traditional Practices Mercator Advisory Group's research on the European Peer-to-Peer Lending Services

This year Javelin included our first forecast of the relationship between data breaches and fraud. As data breaches account for a growing portion of fraud, demand for different types of credentials and identifiers will move in lockstep with chan...

Everything You Wanted to Know About Bitcoin’s Blockchain but Were Afraid to Ask This Mercator Advisory Group report takes a deep dive into the technology behind Bitcoin and analyzes its potential to disrupt services beyond just payments.

EMV Debit Cards Are Finally Getting into the Hands of U.S. ConsumersIssuers’ deployment timing and tactics vary, so U.S. market saturation of EMV debit chip cards will take years.

This report details how to build digital banking on a foundation of time-tested personal finance principles and integrate tools, insight, and advice that will enable customers to develop healthy, lifelong financial habits with every login, in th...

Online Banking Use Grows Due to Mobile Access Mercator Advisory Group survey finds U.S. adults, especially young adults, increasingly prefer to conduct bank transactions by smartphone

Research Forecasts Mobile Commerce Volume and Identifies Strategies for Filling the Gaps of Current Token-Based Payment MechanismsMercator Advisory Group research identifies mobile payment partners that can deliver ATM access, P2P services, and ...

Banks Expanding Expand Services to Small and Midsized Enterprises Research from Mercator Advisory Group explores the potential of the SME market segment for financial institutions