Research

Evolution of Merchant Acquiring in Europe New Mercator Advisory Group research discusses challenges for merchant acquirers in the Europe.

The expansion of e-commerce retailing continues to grow unabated, accelerating with each new digital retailer born, every new expansion of physical delivery services, and the intensifying desire of consumers to shop when, where, and how they wan...

Gift card loads will grow along with holiday sales.

Javelin’s annual Mobile Banking Scorecard analyzes how well the nation’s top 28 retail banks and credit unions are keeping pace. The Scorecard examines more than 150 features of mobile banking apps in six key areas: ease of use, security empower...

Solving the problem of financial inclusion can benefit both the “unbanked” and financial services providers. Mercator Advisory Group releases new research analyzing the state of financial inclusion in the U.S. and comparing product solutions wi...

Previous hurdles slowing the adoption of commercial mobile spend are beginning to fall.

Digitalization is now front and center, with increased savvy among financial professionals.

This paper highlights the potential opportunity and challenges the industry will face with the upcoming introduction of a radically new software solution for PIN entry. This solution has undergone a successful trial in the UK and Australia for t...

Half of U.S. adults order ahead for pick up in stores. Mercator Advisory Group survey finds that young adults are more likely to order ahead by mobile than by computer or laptop.

On May 25, 2018, when the European Union’s landmark General Data Protection Regulation (GDPR) is scheduled to take effect, few, if any, financial institutions will be confident they’re in full compliance, here or abroad. The sweeping mandate — c...