Research

In this report, Javelin examines the current state of the mobile channel in handling the banking and payments tasks of small business customers, outlines eight areas of opportunity for immediate development, explores the specific roles of smartp...

Payments companies will need to plan how they will handle all the data they receive.

In 2015, nearly 1 million accountholders switched primary financial institutions as a result of fraud. Poorly handled by the victim’s FI, fraud can prove a tremendously disruptive event. Conversely, quick detection and pain-free resolution can r...

Bitcoin — and by extension its blockchain — has captivated the financial industry. On paper, a private version of the virtual currency’s distributed ledger technology (DLT) could be a common-sense replacement for an array of traditional networks...

New survey reveals 4 in 5 small businesses expect to borrow funds to invest in their businesses this year. Latest report from Mercator Advisory Group’s new U.S. Small Business Survey series

A growing number of so-called robo investment firms, fintech innovators, and bank partnerships is rushing to refine a cost-effective business model for investment services in a digital-first era. The challenges are numerous, starting with how to...

Splitit provides businesses with a pragmatic approach to enabling consumers to pay for large-ticket products or services in installments interest free without opening a new credit line. This payment model charges the business a small fee but inc...

Riskified represents the high-growth industry of technology developers leading the fight against online shopping fraud. With an ambitious game plan and impressive list of merchant clients, the company will be challenged by a fast-moving market a...

As more Americans become digital natives, financial institutions must become reacquainted with consumers. New Mercator Advisory Group research identifies the components of financial institutions’ ecosystem for effective customer interactions.

Credit card use in U.S. expands, especially among young adults. Mercator Advisory Group survey finds that nearly 2 in 3 young adults aged 25—34 now use credit cards, up from just half who did in 2013.