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Digital Banking for Gen Z

This report delves into the unprecedented historical and cultural moment into which Gen Z is emerging and explores what the implications are for digital banking strategists, marketers, and executives. It will be vital for banks to understand thi...

U.S. Customers Shifting Their Shopping Channels and Preferences

  • Impact Note
  • Date: August 15, 2018
  • Author(s): Ken Paterson
  • Research Topic(s): Merchant
Hint: It’s not quite what you might expect.

U.S. Faster Payments Forecast, 2017–2021, Update: The Consequences of Faster Payments

  • Javelin Report
  • Date: August 15, 2018
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Faster payments services developing rapidly in the U.S.Mercator Advisory Group releases an update on the rapid progress of development of faster payment services in the United States.

Current Expected Credit Loss (CECL) Accounting: Radical Changes Ahead

Prepare for changes in credit card loss accounting as conservative requirements go live in December 2019.

In Search of a Profit: Falling ROA Sets the Stage for 2019 and Beyond

Issuers must be objective about their future in the credit card industry, particularly as top issuers’ returns plummet.

PayPal Poses Greater Threat to Banks Than Amazon

Drawing on Javelin’s Digital Banking Maturity Path, this initial report provides a strategic roadmap to help understand where mobile banking has grown beyond being just a tool for transactional updates and interactions.

Shopping Behavior, Channel Usage, and Loyalty: How Behavior Aligns with Experience

New survey explores U.S. consumers’ dynamic shopping behaviors in the emerging mobile age. Third report from Mercator Advisory Group’s new Customer Merchant Experience Survey

Supply Chain Finance Market Review

Supply chain finance continues to expand with modern technology and broadening approaches by fintechs.Mercator Advisory Group’s latest research report examines the drivers of global expansion of alternative financing tools for corporations.

Winning the Auto Lending Game: Building a Digital Bridge to Borrowers

  • Javelin Report
  • Date: July 26, 2018
  • Author(s): Test Test
  • Research Topic(s): Digital Lending
All signs point to an auto lending industry that is on the mend.  As the economy has improved and consumer confidence has returned, auto loans have been on the rise and financial institutions (FIs) are benefitting. With the emergence of new...

‘GDPR Lite’ California Privacy Act Mandates Modern Privacy Practices

In the wake of the Cambridge Analytica scandal that impacted roughly 87 million Facebook users, California lawmakers have quickly pushed through privacy legislation that could become a standard for how U.S. banks handle customer information.1 Th...
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