Commercial Cards Global Markets: Travel and Virtual Accounts Driving Growth

Commercial Cards Global Markets: Travel and Virtual Accounts Driving Growth

International markets for commercial cards remain a good businessNew research from Mercator Advisory Group examines the key commercial credit card markets outside of North America 
Behavioral Biometrics Will Restructure the Authentication Landscape in the Next 5–8 Years

Behavioral Biometrics Will Restructure the Authentication Landscape in the Next 5–8 Years

  • Impact Note
  • Date: May 2, 2017
  • Author(s): Tim Sloane
  • Research Topic(s): Emerging
Behavioral biometrics can persistently authenticate a user utilizing existing mobile sensors. This will finally eliminate passwords.
Bill Pay: Fast and Simple Wins

Bill Pay: Fast and Simple Wins

  • Javelin Report
  • Date: April 28, 2017
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Why banks and credit unions should staunch the outflow of bill-pay transactions to biller-direct and other nonbank bill-pay sites Mercator Advisory Group releases new research on importance of the importance of bill-pay services for banks and c...
2017 Mobile Banking Malware Report

2017 Mobile Banking Malware Report

As smartphones increasingly become a nexus for consumers’ financial lives, their value to fraudsters has risen accordingly. Mobile shopping, mobile wallets, and person-to-person (P2P) payments all offer new avenues for fraud, and much of the nex...
Consumers and Personal Finance: Don’t Overlook the Basics

Consumers and Personal Finance: Don’t Overlook the Basics

More than half of U.S. consumers would like their financial institution to help them budget to better manage their finances. Mercator Advisory Group survey finds 4 in 5 young adults and business owners are interested in budgeting support from t...
Mobile Cash Access 2017: Engaging Customers by Linking Digital Banking to Cash

Mobile Cash Access 2017: Engaging Customers by Linking Digital Banking to Cash

  • Javelin Report
  • Date: April 18, 2017
  • Author(s): Joseph Walent
  • Research Topic(s): Debit
Mobile cash access as a milestone in the migration to mobile banking New Mercator Advisory Group research explores how deploying mobile cash access benefits financial institutions and their customers
U.S. Consumer Credit Cards: Not Much to Complain About

U.S. Consumer Credit Cards: Not Much to Complain About

Less than 2 basis points (0.018%) of U.S. credit cardholders filed complaints with regulators.
Emerging Technology in Corporate Payments? Faster Strides but Legacy Providers Remain the Leaders

Emerging Technology in Corporate Payments? Faster Strides but Legacy Providers Remain the Leaders

Despite fast and furious pace of activity across corporate payments space, no game-changing breakthroughs evident yet.  
Payment Services Directive 2: Worldwide Industry Implications

Payment Services Directive 2: Worldwide Industry Implications

U.S. credit card issuers should consider the implications of the European Union’s Payment Services Directive 2 (PSD2) New Mercator Advisory Group research discusses the complexity of the European Union’s Payment Services Directive 2 and its glob...
Digital Solutions for the Millennial Profitability Problem

Digital Solutions for the Millennial Profitability Problem

What makes Millennials a profitability challenge for banks? What are the key attributes of and misconceptions regarding the Millennial generation? Why is a single, uniform approach to targeting Millennials ineffective? What can traditional fi...