The 2019 Credit Card Data Book: Key Indicators of a Slowing Market

The 2019 Credit Card Data Book: Key Indicators of a Slowing Market

  • Javelin Report
  • Date: January 30, 2019
  • Author(s): Brian Riley
  • Research Topic(s): Credit
2019 Credit Card Data Book projects slower growth, leaner profits, and higher risksMercator Advisory Group updates annual Credit Card Data Book with projections through 2022.
Payment Card Controls: Overcoming Impediments Through a Consumer Financial Enablement Strategy

Payment Card Controls: Overcoming Impediments Through a Consumer Financial Enablement Strategy

  • Javelin Report
  • Date: January 24, 2019
  • Author(s): Krista Tedder, Rachel Huber
  • Research Topic(s): Tech & Infrastructure
Payment card controls are features of digital banking that consumers want but the financial services industry has failed to deliver effectively at scale. Despite adoption by card companies and some financial institutions, consumer adoption has b...
2019 Outlook: U.S. Payments

2019 Outlook: U.S. Payments

Trends from 2018 are accelerating while economic outlook darkens.
2019 Fraud Trends

2019 Fraud Trends

The evolution of the fraud landscape will continue in 2019 with fraudsters, regulators, and consumers all reacting in big ways to changes in the market.  For financial institutions (FIs), this will mean continued vigilance and investment ...
U.S. Consumers and Debit: Fewer Use It for Purchases

U.S. Consumers and Debit: Fewer Use It for Purchases

Security and lack of rewards are top reasons that U.S. consumers do not use debit cards online. Mercator Advisory Group survey finds fewer consumers using debit cards for purchases, especially online.
2019 Small Business Digital Banking & Payments Trends

2019 Small Business Digital Banking & Payments Trends

Development in consumer digital banking accelerated during 2018, with several top banks rolling out engaging experiences incorporating advanced and engaging features like chatbots, personal finance tools, and more. Unfortunately, digital experie...
2019 Digital Banking Trends

2019 Digital Banking Trends

2019 signals a turning point for mobile-first strategic planning. At innovative FIs, efforts to develop more convenient ways to bank will shift to harder questions. How can we simplify digital banking so that customers tackle more financial chor...
2019 Cybersecurity Trends

2019 Cybersecurity Trends

Financial institutions are driving toward a future where there’s little difference between online and offline banking. In that world where the edge of a firm’s business is defined more by an omnichannel experience than just its brick-and-mortar ...
2019 Payments Trends

2019 Payments Trends

  • Javelin Report
  • Date: January 14, 2019
  • Author(s): Krista Tedder, Rachel Huber
  • Research Topic(s): Tech & Infrastructure
Payments have been slowly evolving for the past decade. However, the pace has accelerated over the past few years, forcing infrastructure and organizational changes to meet the demands of payment modernization. The move to improve efficiency, sp...
70+ Processes Banks Have Already Improved Using AI

70+ Processes Banks Have Already Improved Using AI

  • Javelin Report
  • Date: January 10, 2019
  • Author(s): Tim Sloane
  • Research Topic(s): Emerging
More than 70 different AI solutions currently deployed in banks according to new survey AI in banking isn’t the future; it’s now: more than 70 different bank processes have already been updated with AI according to a recent Mercator survey of ba...