Research

Ongoing shifts in digitalization and payments technology are driving changes in consumer behavior that are ultimately affecting the way small businesses accept and process payments as well as steer their operations. Advances in technology and le...

This report covers Mercator Advisory Group research and expectations on how economic and regulatory issues are affecting the prepaid card market.

Wallet-based digital ID will create a wedge between universal wallets and payment apps, as embedded finance product offerings converge on feature parity over time.

This report forecasts emerging variants in home lending, describes new hybrid (digital plus human) relationships, and prescribes digital-first options and tech-enabled remedies to capture leads and market share, boost conversion, and help ailing...

Readers interested in faster payments systems, including real-time, near-real-time, and same-day settlement, will want to review this paper, particularly if their interest is in business-to-business (B2B) uses. The paper covers recent developmen...

To survive, much less thrive, the modern wealth manager must energize the user journey, boost efficiency, and stay compliant. Instant messaging (IM) is a lever for the realization of these objectives.

Identity fraud scam losses declined in 2021, but the threat remains real, and financial institutions have a vested interest in ensuring that they are outfitting their customers and members with the most effective and easily accessed education ab...

Q2’s successful realization of a single-platform approach to digital business banking makes it the leader of the field of vendors assessed in Javelin Strategy & Research’s Small Business Vendor Scorecard. Its approach allows banks and credit uni...

The 2022 holiday sales season looks to be a strong one for merchants, but they’ll need help from service providers to survive and thrive into 2023 and beyond. 

Investors today have access to a broad range of investment vehicles, from alts to crypto to private equity, and a driving ambition to manage assets outside their primary wealth management accounts. This puts the onus on wealth managers to introd...