What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
Connecting the Dots with Mobile Imaging to Create a Full Mobile Banking Experience
This webinar explores the new areas of imaging that can enhance the experience and strategies to deliver an end-to-end mobile banking experience.
The Impact of Contactless Cards on the U.K.’s Mobile Payments Future
The contactless revolution is likely to delay consumer adoption of mobile payments. In the United Kingdom, consumer use of contactless cards is surging as the number of contactless cards and terminals rises. Concurrently, mobile payments are str...
Overcoming False Positives: Saving the Sale and the Customer Relationship
This whitepaper, sponsored by Riskified, analyzes the prevalence of false-positive declines in the U.S., explores key consumer segments disproportionately affected by incorrect declines, and presents best-practice solutions for merchants.
A Thought Experiment: Could Credit Cards Disappear?
Investigating a thoroughly disruptive possible future for the U.S. consumer credit card market
How Many Sidechains Can Bitcoin Economics Support?
Mercator Advisory Group Identifies How VC Investments Could Cripple Bitcoin Stocks, Titles, Software Distribution—New research shows how venture capital funding new solutions using the blockchain could cripple the Bitcoin economy
Executive Insight: Are the U.S. Chip Rules Enough
A longer term view of security and the payments landscape is needed.
Have The Alternative Payment Providers Won?
Banks and credit unions are finding innovation difficult in a heavily regulated marketplace.
Turning Off Paper Leads to "Digital Commitment Gap"
Digital banking is a way of life, yet only 2 of 5 bank statements are delivered digitally. Financial institutions and billers have tremendous opportunities to close this “digital commitment gap,” saving over $2.2 billion over the next five years...
Global Interchange Regulation: Pandora’s Box for Commercial Cards?
Regulation could affect the future of commercial card programs Mercator Advisory Group examines recent global regulations regarding payment card interchange and fees and their potential impact on commercial cards
Migrating to EMV: The (Not So) Final Countdown
U.S. migration to EMV slows as the October liability shift looms Updated Mercator Advisory Group projections indicate a slower than expected transition to EMV due to unanticipated complexities