What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
Driving Up the Value of Commercial Card Acceptance for Suppliers
Improving suppliers’ knowledge of commercial card benefits aids buyer, supplier, and issuer New research from Mercator Advisory Group recommends ways to boost commercial card acceptance for business-to-business payments
P2P Payments in 2015: Market Sizing and Evaluation of P2P
This report examines the overall P2P market, including the various channel segments driving the overall market growth, and the market sizing. The report also reviews the consumer segment power users of P2P and their preferred channel and provide...
Company Snapshot: Wallaby
Optimizing the credit card selection process
Company Snapshot: PayGo Utilities
A prepaid service that is changing the way people pay for utilities
Can Digital Banks Stay Digital Only?
Lines blurring in digital bank strategies: Do digital banks need branches? Mercator Advisory Group releases new research on sustainability of the digital-only bank model.
Buy Buttons Transform Social Shopping
This report examines how the development of social media buy buttons has capitalized on the explosive growth in consumer ownership of mobile devices and usage of social media. It also examines the power users of mobile shopping and how they alig...
'Silent Churn’: Why You Might Be a Primary FI in Name Only
While many bankers think bank switching means keeping customers from leaving outright, Javelin finds that customers more commonly switch their focus rather than switch financial institutions.
Bank Switching: Combating ‘Silent Churn’ to Maximize Primary FI Status
This report examines the effect of digital banking on the primary FI relationship, explores three types of factors that impact bank choice, and provides strategies for FIs to upgrade digital capabilities to maximize the value of primary status.&...
Transform In-Branch Check Buyers Into Online Check Shoppers
This whitepaper, sponsored by Deluxe, explores the motivations and barriers of consumers’ channel preferences for check ordering. It also explores the attitudes of financial institutions (FIs) toward the various check-ordering channels, and...
Fighting Commercial Card Fraud and Bridging the Information Gap
Communication from issuers, card controls, and monitoring technology build confidence in commercial cards New research by Mercator Advisory Group examines current activities to combat fraud in commercial cards