What shapes consumer transactions and payment technologies, and where is it going?
Rapid changes in technology, regulation, and consumer behavior continue to reshape the payments industry. Javelin’s payments research team tracks commercial and consumer payment trends, evaluates emerging payment technologies, and anticipates what’s next. Through unbiased research, data-driven insights, and actionable advice, we help financial institutions, payments providers, and technology companies develop strategies that position them for success in a rapidly evolving market.
Payments Research
Reports
How New Approaches to Reducing Identity Fraud Can Deliver a Better Digital Experience
Security controls can be considered as speed bumps and roadblocks to a good customer experience. But with a thoughtful identity management workflow, the opposite is true - security can even enable innovation.
Mega Mergers of Merchant Acquirers—One Year Later
2019 was a blockbuster year for U.S. M&A activity and major payment industry players were right in the thick of it. Six became three. That was the dealmaking scenario for Fiserv-First Data, FIS-Worldpay, and Global Payments-TSYS. These alre...
Payment Directories: Do They Have a Role to Play in the Adoption of U.S. Faster Payments?
Payment directories are nothing new, but renewed effort has been given to them in consideration of how they could facilitate adoption of faster payments through access to consumer and business account details.
Commercial Credit Cards: North America Market Review and Forecast, 2018-2024
North America Commercial Credit Cards: Market Review and Forecast, 2018-2024. Mercator Advisory Group releases new research about commercial credit card trends in North America.
Credit Cards in a Post COVID World: Seven Takeaways for the Next Business Cycle
Planning for economic recovery in credit cards: now is not too early. New research report by Mercator Advisory Group focuses on the recovery of the credit card business and the COVID-19 pandemic.
Tracking Mistakes in AI: Using Vigilance to Avoid Errors
AI and machine learning can help FIs avoid risk — but they have risk of their own. Mercator Advisory Group releases a new research report that examines the impact of hidden biases in ML and Artificial Intelligence—and how to avoid them.
Updating Your Card Strategy Due to Covid
This webinar will be a preview of an upcoming report, highlight key areas of change and provide early recommendations on where to direct your focus.
Gateways Become Rising Force In U.S. Payments Industry, Part 1: A Market Overview
Gateway firms show significant strength in U.S. payments industry. A Mercator Advisory Group research report discusses why exponential e-commerce growth will bring payment gateways along with it.
COVID-19: The Power Behind Contactless
Contactless debit transaction numbers remain elusive. Mercator Advisory Group releases new research that looks at contactless payment activity and the degree to which COVID-19 is affecting its growth.
Debit Card Trends Across Europe
Diversity and difference characterize the European debit card scene. Mercator Advisory Group releases the first report in a series on global debit issues featuring the Worldwide Payments Model.