What shapes consumer transactions and payment technologies, and where is it going?
Rapid changes in technology, regulation, and consumer behavior continue to reshape the payments industry. Javelin’s payments research team tracks commercial and consumer payment trends, evaluates emerging payment technologies, and anticipates what’s next. Through unbiased research, data-driven insights, and actionable advice, we help financial institutions, payments providers, and technology companies develop strategies that position them for success in a rapidly evolving market.
Payments Research
Reports
Merchant Innovation Driving Payment Change
This webinar will discuss the implications of merchant innovation for financial institutions and payment service providers and the need for new payment strategies.
2021 Outlook: Commercial and Enterprise Payments
Automation of financial operations is the primary focus.
Future-Proofing Payment Card Strategies
This report is the second in a series covering payment impacts due to the changes in payment behavior. This report focuses on how payment habits affect the total cost of ownership of a card program and what is required for maintaining digital to...
Crowded Payment Gateway Landscape Offers Much To Online Merchants, Part 2: U.S. Market Company Profiles
Online Merchants See Vast Choice among Payment Gateway Firms in U.S. Market A Mercator Advisory Group research report specifies the field of U.S. market payment gateways along with a corresponding vendor selection criteria and process.
Senator Durbin is Not Done with Debit Yet
Senator Richard Durbin (D-IL) of Durbin Amendment fame has asked the Federal Reserve Board of Governors to determine if financial institutions that have not adopted PINless debit are inhibiting merchants’ choice of debit networks, particularly f...
Sibos 2020: The View from a Desk
In the midst of a pandemic, the singular international banking event was delivered in an online and condensed format, but still provided valuable information for institutions to prepare for the changing market demands. The future is now as corpo...
Consumer Debt Collection Software: Vendor Assessment
Credit Card Collection Systems: Four Risk Management Tools Collection Systems Lay the Groundwork, but Training and User/Vendor Interaction are the Key for Success
Optimizing Dispute Strategies
This report evaluates consumer needs for disputing transactions and the challenges faced, and offers guidance on how financial services—both issuing and merchant—can improve the dispute experience to retain customers.
FedNow Instant Payments Starts to Take Shape
Approximately one year after the Federal Reserve Board of Governors (the Fed) announced its intent to become a real time payments operator, updates have been announced that give shape to what can be expected from FedNow Instant Payments.
No Holiday for the Regulator During the Pandemic
In the midst of COVID-19, corporate banks must still deal with regulations as a fact of life.