Digital Lending Research

Leverage digital technology to bring better experiences to your customers

The future of digital lending is a continued march toward faster, less-intrusive customer experiences and more efficient back-office operations for lenders and servicers. Javelin’s careful, thorough research identifies existing pain points, coming opportunities, and useful insights as lenders plot their digital futures.

Digital Lending Research

Reports

Delivering The Digital Mortgage Experience Today’s Borrowers Expect

  • Complimentary Webinar
  • Date: December, 2020
  • Research Topics(s): Digital Lending
Join Javelin’s Austin Kilgore, ServiceLink’s Dave Howard and nbkc’s Jaylene O’Brien for an overview of key findings and data from this study, as well as an in-depth discussion on the strategies lenders need to offer the seamless digital experien...

2021 Digital Lending Trends

  • Javelin Report
  • Date: December 9, 2020
  • Research Topics(s): Digital Lending
This report provides an overview of three trends that will be crucial for lenders to address or to start addressing in the coming year, along with the strategies and decisions lenders must consider to effectively respond to, or even get ahead of...

Extending the Digital Mortgage Experience to the Closing Table

This original report, sponsored by ServiceLink and its EXOS Technologies division, examines key challenges and opportunities in mortgage origination processes and the evolving role that digital mortgage strategies play in enhancing the ...

Modernizing Appraisal Management Practices

This original report, sponsored by ServiceLink and its EXOS Technologies division, examines key challenges and opportunities in mortgage origination processes and the evolving role that digital mortgage strategies play in enhancing the ...

How Alternative Data Is Moving Financial Institutions Beyond Credit Scores

Traditional credit scores have increasingly become part of a crowded field of data sources and automated tools that financial institutions can access to evaluate consumers’ creditworthiness and help customers better manage their finances. New at...

Cross-Selling Opportunities in Digital Lending

  • Javelin Report
  • Date: November 18, 2020
  • Research Topics(s): Digital Lending
Data privacy must be a priority for financial services in 2021. Consumer trust will be a business differentiator for U.S. institutions in the coming year, and maintaining and building that trust will set financial institutions apart from fintech...

Automating Third-Party Data Validations

  • Javelin Report
  • Date: September 29, 2020
  • Research Topics(s): Digital Lending
This report will evaluate new sources of this data, the consumer privacy and security concerns involved in their use, and examine the most efficient strategies for incorporating these data sources into consumer lending origination processes.

Data Automation Strategies for Loan Origination and Servicing

  • Advisory Webinar: Client Login Required
  • Date: October, 2020
  • Research Topics(s): Digital Lending
Join Austin Kilgore, Director of Digital Lending for an overview of new sources for underwriting data, the consumer privacy and security concerns that come with their use, and examine the most efficient strategies for maintaining productive rela...

Key Takeaways from the 2020 Digital Mortgage Conference

The digital mortgage revolution is rapidly producing more sophisticated tools and capabilities that now reach every sector of mortgage finance — the pace of which has accelerated due in large part to the COVID-19 pandemic. This note provides an ...

Servicing Portfolio Defense

This report examines the most effective strategies for tracking these behaviors and how servicers can best use these insights to retain borrowers and earn their customers’ business on their next loans.

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