Leverage digital technology to bring better experiences to your customers
The future of digital lending is a continued march toward faster, less-intrusive customer experiences and more efficient back-office operations for lenders and servicers. Javelin’s careful, thorough research identifies existing pain points, coming opportunities, and useful insights as lenders plot their digital futures.
Digital Lending Research
Reports
2021 Financial Industry Trends: Digital Lending
Join Austin Kilgore, Director, Digital Lending as he walks you through Javelin’s predictions for the Digital Lending Industry.
Digitizing the Notary Process
This report examines the status of RON legislation around the country and the hurdles to adoption. It also assesses consumer preferences for executing loan documents and the business justifications for investing in remote closing technologies.
Optimizing Digital Auto Lending to Overcome the Captive Advantage
This report examines new models for auto lending and leasing, how market newcomers are attracting consumer interest, and how the relationships among dealers, lenders, and consumers are evolving.
Delivering The Digital Mortgage Experience Today’s Borrowers Expect
Join Javelin’s Austin Kilgore, ServiceLink’s Dave Howard and nbkc’s Jaylene O’Brien for an overview of key findings and data from this study, as well as an in-depth discussion on the strategies lenders need to offer the seamless digital experien...
2021 Digital Lending Trends
This report provides an overview of three trends that will be crucial for lenders to address or to start addressing in the coming year, along with the strategies and decisions lenders must consider to effectively respond to, or even get ahead of...
Extending the Digital Mortgage Experience to the Closing Table
This original report, sponsored by ServiceLink and its EXOS Technologies division, examines key challenges and opportunities in mortgage origination processes and the evolving role that digital mortgage strategies play in enhancing the ...
Modernizing Appraisal Management Practices
This original report, sponsored by ServiceLink and its EXOS Technologies division, examines key challenges and opportunities in mortgage origination processes and the evolving role that digital mortgage strategies play in enhancing the ...
How Alternative Data Is Moving Financial Institutions Beyond Credit Scores
Traditional credit scores have increasingly become part of a crowded field of data sources and automated tools that financial institutions can access to evaluate consumers’ creditworthiness and help customers better manage their finances. New at...
Cross-Selling Opportunities in Digital Lending
Data privacy must be a priority for financial services in 2021. Consumer trust will be a business differentiator for U.S. institutions in the coming year, and maintaining and building that trust will set financial institutions apart from fintech...
Automating Third-Party Data Validations
This report will evaluate new sources of this data, the consumer privacy and security concerns involved in their use, and examine the most efficient strategies for incorporating these data sources into consumer lending origination processes.