Lenders and servicers face particular challenges in setting priorities for innovation. Javelin’s research and advice can help clients navigate the increasingly complex field—filled not only with traditional lenders and servicers but also fintech upstarts—and provide an exceptional borrower experience and more timely, accurate decisions.
Leverage digital technology to bring better experiences to your customers
The future of digital lending is a continued march toward faster, less-intrusive customer experiences and more efficient back-office operations for lenders and servicers. Javelin’s careful, thorough research identifies existing pain points, coming opportunities, and useful insights as lenders plot their digital futures.
Digital Lending Research
- Javelin Report
- Date: February 1, 2018
- Author(s): Jacob Jegher, Emmett Higdon, Mark Schwanhausser, Ian Benton
- Research Topics(s): Digital Strategy & Experience , Mobile & Online Banking , Fraud Management , Cybersecurity , Payments , Small Business Digital Banking & Payments , Digital Lending , Digital Banking , Fraud & Security