Payments

People’s decisions about where to shop and how to pay their bills hinge on a series of factors, including their grasp of technology, social media influences, demographics, and access to credit. Javelin’s analysts monitor this ever-changing landscape to provide data and insight through three practices: payments, cryptocurrency and small business digital banking & payments.

What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

Credit Card Dispute Management: Transactions in the Billions Bring Exceptions in the Millions

Javelin Report
Date: November 30, 2018
Author(s): Brian Riley
Research Topic(s): Credit

25 million exceptions is not bad considering 66 billion credit card transactions are being processed.Mercator Advisory Group releases a new research report on the merits of effective management of credit card disputes.

2018 U.S. ATM Benchmark Report

Javelin Report
Date: November 21, 2018
Author(s): Sarah Grotta
Research Topic(s): Debit

Placing bets on the long-term role of ATMs.Mercator Advisory Group releases new U.S. benchmark study examining market trends and consumer preferences regarding ATMs.

A View Inside AFP 2018: Themes and Priorities for Financial Professionals

Technology was again a primary focus across the AFP 2018 Annual Conference agenda, and financial professionals are increasingly savvy about use cases and the impact that next-gen tech can have on their operations.

15th Annual U.S. Closed-Loop Prepaid Cards Market Forecasts, 2017–2021

Javelin Report
Date: November 20, 2018
Author(s): C. Brown
Research Topic(s): Prepaid

Prepaid load growth is steady as segments shift. New research from Mercator Advisory Group shows which segments of the U.S. prepaid market will grow and which will shrink through 2021.

B2B Marketplaces: Disruption Presents Opportunity

Business-to-business (B2B) marketplaces present new opportunity for e-commerce. Mercator Advisory Group reports that B2B e-commerce marketplaces cause disruption for some and create opportunities for others, including banks.

The Battle for P2P: Should your FI be supporting Zelle, Venmo, both, or neither?

Advisory Webinar: Client Login Required
Date: December, 2018
Author(s): Krista Tedder, Rachel Huber
Research Topic(s): Tech & Infrastructure

Emerging devices and channels offer tremendous opportunities for payments innovation, but data security continues to be a limiting factor. Consumer devices are notorious for poorly-conceived data safeguards. Even when secure hardware is availabl...