What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
B2B Marketplaces: Disruption Presents Opportunity
Business-to-business (B2B) marketplaces present new opportunity for e-commerce. Mercator Advisory Group reports that B2B e-commerce marketplaces cause disruption for some and create opportunities for others, including banks.
The Battle for P2P: Should your FI be supporting Zelle, Venmo, both, or neither?
Emerging devices and channels offer tremendous opportunities for payments innovation, but data security continues to be a limiting factor. Consumer devices are notorious for poorly-conceived data safeguards. Even when secure hardware is availabl...
Zelle vs. Venmo: Financial Institutions and Third-Party P2P Providers
This report evaluates the key areas payment professionals need to consider as P2P becomes a component of a payment mix strategy.
2019 Outlook: Commercial and Enterprise Payments
Keeping up with customer expectations through digital means
2019 Outlook: Emerging Technologies Trends in the U.S.
Technology is quickly shifting consumer behavior, the payments infrastructure, and ultimately the supplier landscape.
2019 Outlook: Merchant Services
Technology is quickly shifting consumer behavior, the payments infrastructure, and ultimately the supplier landscape.
2019 Outlook: Prepaid
Expect a year of change in 2019.
2019 Outlook: U.S. Credit Cards
Portfolio growth will taper in 2019 as credit card issuers brace for higher delinquency and rising interest rates. Volume growth will slow. With slipping return on assets, managers of U.S.-based credit card portfolios must be watchful for econo...
2019 Outlook: U.S. Debit Cards and Alternative Products
Faster and real-time payment overlay products will launch with the potential to alter the debit card market and other traditional payments.
Mobile Banking as a Hub: Redefining Service Delivery
Mercator Advisory Group sees growing influence of mobile banking services as a hub in defining customer experience at financial institutions.