What shapes consumer transactions and payment technologies, and where is it going?
Rapid changes in technology, regulation, and consumer behavior continue to reshape the payments industry. Javelin’s payments research team tracks commercial and consumer payment trends, evaluates emerging payment technologies, and anticipates what’s next. Through unbiased research, data-driven insights, and actionable advice, we help financial institutions, payments providers, and technology companies develop strategies that position them for success in a rapidly evolving market.
Payments Research
Reports
2022 Outlook: Emerging Technologies
Payments, and the payments landscape, are changing fast. Financial institutions, issuing processors, the global card networks, acquirers, acquiring processors, and merchants are all upgrading their infrastructure. It is no longer possible to ign...
2022 Outlook: Merchant Services
Mercator looks back to 2020 and ahead to 2022 to provide our perspective on the merchant services and transaction processing ecosystems. Our forecast for this year was very accurate, COVID-19 notwithstanding, and we are confident that our roadma...
2022 Outlook: Prepaid
In this viewpoint, Mercator examines the prepaid card market, revisiting the forecasts we made last year, identifying current trends, and offering predictions for the future. On the whole, the market is one of the fastest growing segments of the...
2022 Payments Trends & Predictions
The COVID-19 pandemic brought sweeping changes to the ways consumers make payments. If anything, 2022 could see even more dramatic shifts in payment trends, particularly in terms of regulation, how card networks position themselves technological...
Gift Card Fraud: Trends and Mitigation
Fraud has always been a challenge for the gift card market, and recent years have seen an increase in the number of cases and total financial losses. Despite this trend, recent advances in technology are helping in fraud prevention and detection...
Chargebacks: Increases in Credit Card Disputes Threaten Merchant Profitability
The COVID-19 pandemic accelerated the adoption of e-commerce sales across the U.S., but it also caused a major increase in the number of chargebacks experienced by merchants across all scales and industries. Understanding the key causes and impl...
18th Annual U.S. Open-Loop Prepaid Cards Market Forecasts, 2021–2025
Open-loop prepaid card loads increase as a result of the pandemic. New research from Mercator Advisory Group shows which segments of the U.S. open-loop prepaid card market will grow and which will shrink through 2025.
Gen Z’s Payments Journey Begins
Gen Z is on the brink of becoming a major segment of paying consumers, making it high time for all types of payments firms to develop strategies to target the age group. But the generation will not simply follow in the footsteps of older generat...
What We Can Learn From PayPal’s Abandoned Bid for Pinterest
PayPal may have nixed potential plans to acquire Pinterest, but there’s still much to learn by examining why PayPal was interested in shelling out $45 billion for the social media platform. The payments titan saw the opportunity to build out its...
Autonomous Vehicles, Connected Vehicles, and Their Impact on Payments
New report from Mercator Advisory Group looks into the future of payments in a connected environment.