Payments Research

Payments

The payments industry is evolving rapidly as new technologies, changing consumer behaviors, regulatory developments, and emerging business models reshape how money moves. Javelin’s payments research team provides data-driven insights and advisory services across nine practice areas: Commercial & Enterprise, Credit, Digital Assets & Crypto, Debit, Emerging, Global, Merchant, Prepaid, and Tech & Infrastructure.

What shapes consumer transactions and payment technologies, and where is it going?

Rapid changes in technology, regulation, and consumer behavior continue to reshape the payments industry. Javelin’s payments research team tracks commercial and consumer payment trends, evaluates emerging payment technologies, and anticipates what’s next. Through unbiased research, data-driven insights, and actionable advice, we help financial institutions, payments providers, and technology companies develop strategies that position them for success in a rapidly evolving market.

Payments Research

Reports

Adventures with CurrentC

Impact Note
Date: October 16, 2015
Author(s): Sarah Grotta
Research Topic(s): Debit

CurrentC is alive and well and on track to be more than just another mobile wallet.

State of the Commercial Card Market, 2015

Javelin Report
Date: October 14, 2015
Author(s): Richard Hall
Research Topic(s): Commercial & Enterprise

Outlook for commercial cards growth still optimistic, according to Mercator Advisory Group market review Research from Mercator Advisory Group assesses dynamics of the commercial cards market and highlights emerging trends likely to affect the i...

The Opportunity of Person-to-Person Payments

Javelin Report
Date: October 13, 2015
Author(s): Sarah Grotta
Research Topic(s): Debit

Person to person (P2P) payments are quickly replacing cash and checks.Research from Mercator Advisory Group finds financial institutions have advantages to capture the P2P payments market despite attention to third-party fintech providers.

Mobile Payment App Support: Review, 2015

Javelin Report
Date: October 8, 2015
Author(s): Nikhil Joseph
Research Topic(s): Emerging

Building a mobile-first customer support experience remains a challenge Mercator’s Emerging Technologies research report reviews new developments in customer support among retail, banking, and payment apps  

2015 European Contactless Card Payments Landscape

Javelin Report
Date: October 5, 2015
Author(s): Tristan Hugo-Webb
Research Topic(s): Global

Another European Revolution Taking Hold: Contactless Cards Mercator Advisory Group releases research, 2015 European Contactless Card Payments Landscape

European Mobile Person-to-Person Payment Systems: A Changing Environment

Javelin Report
Date: October 1, 2015
Author(s): Tristan Hugo-Webb
Research Topic(s): Global

Multiple Dynamics Impacting Evolution of European Mobile P2P Payment Solutions Mercator Advisory Group releases new research comparing four models of mobile person-to-person payments employed by the 50 P2P services competing in Europe

Connecting the Dots with Mobile Imaging to Create a Full Mobile Banking Experience

Advisory Webinar: Client Login Required
Date: September 29, 2015
Author(s): Mary Monahan, Daniel Van Dyke
Research Topic(s): Mobile & Online Banking, Tech & Infrastructure

This webinar explores the new areas of imaging that can enhance the experience and strategies to deliver an end-to-end mobile banking experience.

The Impact of Contactless Cards on the U.K.’s Mobile Payments Future

Impact Note
Date: September 22, 2015
Author(s): Tristan Hugo-Webb
Research Topic(s): Global

The contactless revolution is likely to delay consumer adoption of mobile payments. In the United Kingdom, consumer use of contactless cards is surging as the number of contactless cards and terminals rises. Concurrently, mobile payments are str...

Overcoming False Positives: Saving the Sale and the Customer Relationship

Whitepaper
Date: September 21, 2015
Author(s): Test Test, Kyle Marchini, Aleia Van Dyke
Research Topic(s): Fraud Management, Tech & Infrastructure, Fraud & Security

This whitepaper, sponsored by Riskified, analyzes the prevalence of false-positive declines in the U.S., explores key consumer segments disproportionately affected by incorrect declines, and presents best-practice solutions for merchants.