What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

Online Account Opening and Hybrid Channel Processes Drawing Increased Interest

  • Javelin Report
  • Date: February 10, 2014
  • Author(s): Ed O'Brien
  • Research Topic(s): Debit
New research from Mercator Advisory Group examines the growing interest in establishing an online account opening process for banking products and services.

Dynamic Currency Conversion: A Growing Global Opportunity

  • Javelin Report
  • Date: February 6, 2014
  • Author(s): Tristan Hugo-Webb
  • Research Topic(s): Global
As the obstacles to international travel and trade decline, the number of international travelers is likely to grow. As a result, around the world automated teller machines and point-of-sale terminals are likely to process larger volumes of tran...

Social Media Shopping Transforms Retail As We Know It

  • Advisory Webinar: Client Login Required
  • Date: February 5, 2014
  • Author(s): Nick Holland, Aleia Van Dyke
  • Research Topic(s): Tech & Infrastructure
While purchasing on a social network — called “social shopping” — is still in its infancy, the potential for this market is huge. Already 1 in 4 of all U.S. adults has made a purchase on a social network.

Mobile Payments Market: Tablet Shopping Surges as Mobile Retail Sales Top $60 Billion

Consumer mobile purchasing surged to an all-time high, reaching almost $60 billion and demonstrating triple-digit growth in 2013. Consumers are increasingly turning to tablets and phones for purchasing despite the fact that many sites are not id...

The Future Is Not in the Cards: Will 'Wearable Payments' Replace Wallets?

  • Javelin Report
  • Date: January 29, 2014
  • Author(s): Ben Jackson
  • Research Topic(s): Prepaid
Wearable Payments May Someday Take the Place of Cash, Cards, and Phones New research from Mercator Advisory Group Examines the Future of Wearable Payment Devices

Company Snapshot: LevelUp

  • Impact Note
  • Date: January 28, 2014
  • Author(s): Jennifer Marble
  • Research Topic(s): Emerging, Prepaid
LevelUp’s mobile payments application is disrupting traditional payments value chain.

Biometrics in Banking and Payments: Versatile Voice Faces An Apple-Led Fingerprint Revolution

Biometric authentication has been a fixture of the public imagination for decades through frequent appearances in futuristic popular fiction. In the year 2014, these solutions may finally make the breakthrough from symbols of cutting edge techno...

Regulating Credit Card Rewards

  • Impact Note
  • Date: January 22, 2014
  • Author(s): Michael Misasi
  • Research Topic(s): Credit
Should financial institutions be concerned?

Top 50 U.S. Retail Banks and Credit Unions Debit Rewards and Loyalty: 2013 Annual Review

  • Javelin Report
  • Date: January 21, 2014
  • Author(s): Ronald Mazursky
  • Research Topic(s): Debit
Smaller Banks and Credit Unions Are Poised to Provide the Richest Debit Rewards Programs  

Social Media Payments: Redefining Shopping for a New Era

  • Javelin Report
  • Date: January 17, 2014
  • Author(s): Nick Holland, Aleia Van Dyke
  • Research Topic(s): Tech & Infrastructure
Although social networks are a 21st-century creation, many of today’s consumers would be hard-pressed to remember a time before Facebook, Twitter, LinkedIn, or Google+. The worldwide adoption of social networks has altered the payment ecosystem:...

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