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Identity Fraud: Susceptibility is not Specific to Age

This report explores the risk that identity fraud scams have on U.S. adults aged 50+.  As criminals pursue multiple targets in their quest to steal personally identifiable information, there is a complete lack of regard for the person who loses...

Fraud-Prevention Education: A Positive Customer Experience

This report, sponsored by Iris Global Identity & Cyber Protection, powered by Generali, explores the impact identity fraud has on the customer experience, highlighting how and why customer education about fraud prevention and a well-defined id...

Giving Consumers Control and Enhancing Fraud Prevention

This report, sponsored by Experian®, explores how the COVID-19 pandemic accelerated consumers’ use of digital channels, which in turn has presented increased fraud risks. This has necessitated the need for financial institutions to implement str...

A Zero-Day Mission to Reduce Account-Based Fraud

This report, sponsored by Neustar, explores how advanced authentication practices can help financial services providers differentiate between threat actors and legitimate accountholders without compromising the legitimate client’s access to acco...

Merchant Chargebacks: Building Brand Value By Optimizing Efficiencies

This report, sponsored by Accertify, discusses how lagging dispute resolution processes or chargebacks can be improved with clearer strategy that enhances service and brand recognition. 

Reducing Attrition through Fraud Resolution

This report, sponsored by FIS, explores how resolution impacts the client experience for consumers who have been victims of identity fraud. This report is derived from the 2021 Identity Fraud Study: Shifting Angles, published by Javelin Strategy...

Consumer Preference Drives Shift in Authentication

This report, sponsored by Mitek Systems, explores shifting consumer preference in authentication methods and what financial services can do to both instill consumer confidence and maintain continuous authentication across the account and transac...

The Health of Cash and its Role Expanding the Digital Economy

  • Whitepaper
  • Date: May 18, 2021
  • Research Topics(s): Payments
This report, sponsored by Cardtronics, explores how the digital economy benefits from cash usage and consumer preferences for safe and easy commerce. Consumers who prefer to use cash are digitally savvy but are unable to access the digital econo...

2021 Identity Fraud Study: Shifting Angles

As criminals focus intently on consumers as the path of least resistance in their quest to steal personal information, their tactics have diverged into two entirely distinctive identity fraud categories that drove consumer losses to $56 billi...

The Future of Self-Directed Investing May Not Be Self-Directed - White Paper

What next for Robinhood? The Gamestop scandal represents the third bloody nose for the firm in as many months. The suicide of an options trader last fall was a first blemish. Successive platform outages have been another. The current kerfuffle m...
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