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Child Identity Fraud: A Web of Deception and Loss
Child identity fraud costs U.S. families nearly $1 billion annually. It affects one out of every 50 children and takes parents and guardians a tremendous amount of time to resolve. Although child ID theft and fraud are not new, the topic has tak...
A Roadmap to Best-In-Class Authentication
This report, sponsored by Visa, explores the path from simple authentication to best-in-class authentication. The ultimate goal is to provide Visa’s e-commerce partners with the best path to minimize friction to preserve the customer experience...
Identity Fraud: Susceptibility is not Specific to Age
This report explores the risk that identity fraud scams have on U.S. adults aged 50+. As criminals pursue multiple targets in their quest to steal personally identifiable information, there is a complete lack of regard for the person who loses...
Fraud-Prevention Education: A Positive Customer Experience
This report, sponsored by Iris Global Identity & Cyber Protection, powered by Generali, explores the impact identity fraud has on the customer experience, highlighting how and why customer education about fraud prevention and a well-defined id...
Giving Consumers Control and Enhancing Fraud Prevention
This report, sponsored by Experian®, explores how the COVID-19 pandemic accelerated consumers’ use of digital channels, which in turn has presented increased fraud risks. This has necessitated the need for financial institutions to implement str...
A Zero-Day Mission to Reduce Account-Based Fraud
This report, sponsored by Neustar, explores how advanced authentication practices can help financial services providers differentiate between threat actors and legitimate accountholders without compromising the legitimate client’s access to acco...
Merchant Chargebacks: Building Brand Value By Optimizing Efficiencies
This report, sponsored by Accertify, discusses how lagging dispute resolution processes or chargebacks can be improved with clearer strategy that enhances service and brand recognition.
Reducing Attrition through Fraud Resolution
This report, sponsored by FIS, explores how resolution impacts the client experience for consumers who have been victims of identity fraud. This report is derived from the 2021 Identity Fraud Study: Shifting Angles, published by Javelin Strategy...
Consumer Preference Drives Shift in Authentication
This report, sponsored by Mitek Systems, explores shifting consumer preference in authentication methods and what financial services can do to both instill consumer confidence and maintain continuous authentication across the account and transac...
The Health of Cash and its Role Expanding the Digital Economy
This report, sponsored by Cardtronics, explores how the digital economy benefits from cash usage and consumer preferences for safe and easy commerce. Consumers who prefer to use cash are digitally savvy but are unable to access the digital econo...
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