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Reducing Attrition through Fraud Resolution
This report, sponsored by FIS, explores how resolution impacts the client experience for consumers who have been victims of identity fraud. This report is derived from the 2021 Identity Fraud Study: Shifting Angles, published by Javelin Strategy...
Consumer Preference Drives Shift in Authentication
This report, sponsored by Mitek Systems, explores shifting consumer preference in authentication methods and what financial services can do to both instill consumer confidence and maintain continuous authentication across the account and transac...
The Health of Cash and its Role Expanding the Digital Economy
This report, sponsored by Cardtronics, explores how the digital economy benefits from cash usage and consumer preferences for safe and easy commerce. Consumers who prefer to use cash are digitally savvy but are unable to access the digital econo...
2021 Identity Fraud Study: Shifting Angles
As criminals focus intently on consumers as the path of least resistance in their quest to steal personal information, their tactics have diverged into two entirely distinctive identity fraud categories that drove consumer losses to $56 billi...
The Future of Self-Directed Investing May Not Be Self-Directed
What's next for Robinhood? The Gamestop scandal represents the third bloody nose for the firm in as many months. The suicide of an options trader last fall was a first blemish. Successive platform outages have been another. The current kerfuffle...
Extending the Digital Mortgage Experience to the Closing Table
This original report, sponsored by ServiceLink and its EXOS Technologies division, examines key challenges and opportunities in mortgage origination processes and the evolving role that digital mortgage strategies play in enhancing the ...
Modernizing Appraisal Management Practices
This original report, sponsored by ServiceLink and its EXOS Technologies division, examines key challenges and opportunities in mortgage origination processes and the evolving role that digital mortgage strategies play in enhancing the ...
Digital Convergence and Fraud: Connecting the Dots
This report, sponsored by FIS, explores the risk that financial institutions are experiencing as a result of consumers’ adoption of technology through the usage of devices, digital tools, and social media.
Identity Fraud and Families: Impacts of a Digitally Connected Life
This original report sponsored by Allstate Identity Protection explores how identity fraud can affect families in a variety of unique and challenging ways. This report identifies recommended actions that families can take to help reduce...
Identity Fraud in Three Acts: A Consumer Guide
This report sponsored by AARP explores the impact of identity fraud on U.S. consumers aged 55+ and how technology may play a role in the ability of consumers to protect themselves from financial harm as a result of identity fraud. ...
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