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The Chargeback Triangle

This original report, sponsored by Verifi, Inc., examines the near- and long-term effects that chargebacks have on each party to a retail transaction, along with the opportunities that exist to streamline the chargeback process or even avoid c...

The Fraud Trap: Optimizing Digital Payment Controls From Day One

This original report, sponsored by ACI, examines how the recent evolution of payments has influenced the choices that institutions make when managing for fraud, the implications of those choices, and opportunities to more effectively get ahead...

2018 Child Identity Fraud Study

This original report, sponsored by Identity Guard, examines the risks that child identity fraud poses to minors and their guardians along with the most effective steps that guardians can take to mitigate those risks. 

From Application to Transaction: Card Fraud Trends, Threats, and Tactics

This original report, sponsored by FIS, examines how payment card fraud is manifesting at the application stage and during transactions, and identifies the opportunities for financial institutions and other card issuers to preserve relationships...

The Role of Applicant Behavior in Identity Proofing

This original report, sponsored by BioCatch, explores the role that applicant behavior plays in assessing digital-channel identity risk within financial services.  

After SMS One-Time Passwords: Meeting the Authentication Needs of Banks and Their Customers

This original report, sponsored by Boloro, examines the use and degradation of SMS one-time passwords, along with the qualities that made it so pervasive, and charts a path forward for institutions in search of a viable replacement.

2018 Identity Fraud: Fraud Enters a New Era of Complexity

Javelin’s 2018 Identity Fraud Report provides comprehensive analysis of fraud trends in the context of a changing technological and regulatory environment in order to inform consumers, financial institutions, and businesses on the most effective...

Securing Payments and Earning Trust in a Mobile Financial World

This whitepaper, sponsored by CA Technologies, examines how the introduction and subsequent adoption of mobile payments has challenged the ability of financial institutions and credit card issuers to provide security and engender trust among con...

The Credit Union Guide to Opportunities in IoT, Biometrics, and E-commerce

This whitepaper, sponsored by PSCU and independently produced by Javelin Strategy & Research discusses how the Internet of Things (IoT), connected payments from IoT devices, and new banking technologies, such as biometrics,  are impacting the fi...

Financial Innovation Frontiers

AARP retained Javelin Strategy & Research in November 2016 to conduct a comprehensive independent study of the financial needs and behaviors of U.S. consumers 50 and older. This whitepaper follows two AARP projects--"Health Innovation Frontiers"...
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