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E-Commerce Payment Acceptance Optimization Study
This whitepaper, sponsored by Barclaycard analyzes the challenges large e-commerce merchants face in optimizing their payment success rate in the U.S., United Kingdom, and Continental Europe, and discusses the priorities of merchants in those ma...
Business-Driven Fraud Management: Engaging With Leadership to Drive Investment
This whitepaper, sponsored by RSA explores the challenges faced by fraud practitioners in effectively communicating fraud threats and trends to senior leadership, along with best practices in the financial services and retail industries for secu...
2017 Identity Fraud: Securing the Connected Life
2016 will be remembered as a banner year for fraudsters as numerous measures of identity fraud reached new heights, with 15.4 million fraud victims in 2016 — the highest on record. And while losses increased by a relatively modest $700 mill...
Future Trends for Digital Banking and Payments
Javelin’s latest Future Trends report is making a notable departure from previous editions. We want our clients to be alerted to upcoming trends over a longer time horizon to be better prepared to address these challenges and opportunities. The ...
A Coming Mobile Payments Implosion Threatens Issuer Wallets
An inflection point is fast approaching in mobile payments. An explosion of payment options has been ignited by the market’s rapid growth to $180 billion — tripling in only three years. Today, dozens of providers have already introduced mobile w...
The New Payment Networks Vs. The World (Traditional Networks)
The traditional card networks have long dominated modern commerce, providing a safe and hassle-free shopping experience. They have blazed the trail for payment acceptance in new channels (online and mobile), new geographies (Europe, Asia), and e...
Mobile Payments Fraud Becomes Painful
The mobile channel can facilitate nearly any type of consumer payment, often with greater convenience than before. This has attracted a growing legion of dedicated users, yet wherever legitimate payments begin to flourish fraud is soon to follow...
Personalization Will Expand Beyond Targeted Marketing
FIs are understandably focused on mining customer data to cross-sell products and deliver an immediate return on investment, yet offers too often are poorly targeted and therefore put off customers who are weary of “the pitch.” Though bankers wi...
Banks Take The Lead In Voice To Avoid Becoming The Dumb Pipes Of Personal Finance Digital Banking
For many years, cable television was the sole provider of in-home entertainment for most Americans. With the arrival of streaming services such as Netflix and Hulu, consumers permanently shifted their viewing habits to the convenience of on-dema...
Banks Will Diversify Their Offerings And Keep Up With The Pace Of Innovation By Partnering With Strategic Fintech Players
Partnerships between banks and fintech are not new, but they have recently surfaced as a major industry trend. What’s different this time around is the surge in the number of competent start-ups and software vendors on the scene, and banks are h...
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