Beyond Simple and Safe
- Date:April 20, 2016
- Author(s):
- Beth Robertson
- Mark Schwanhausser
- Report Details: 31 pages, 6 graphics
- Research Topic(s):
- Mobile & Online Banking
- Digital Banking
- PAID CONTENT
Overview
With the goal of gaining a closer understanding of the actions and attitudes of consumers toward Direct Deposit of payroll, NACHA commissioned JAVELIN to conduct market research looking at all segments of the U.S. population, as they relate to Gen Y — the group of consumers aged 18 to 34. NACHA, along with input from America Saves, a campaign managed by the nonprofit Consumer Federation of America, worked with JAVELIN to field a comprehensive online survey of 2,002 consumers in August 2015. The resulting sample was weighted to reflect the age and gender distribution of employed consumers in the general population.
JAVELIN independently produced the whitepaper and maintains independence in its data collection, findings, and analysis.
Sponsored by:
Methodology
Javelin Strategy & Research, a Greenwich Associates LLC company, conducted a 15-minute online survey in August 2015 among a sample of over 2,000 consumers specifically targeted to represent the Gen Y (aged 18 to 34) population and the segment of consumers aged 35 and older. Gen Y groups were substantively oversampled to provide rich insight into the segment and its subgroups. Overall, the sample has a margin of sampling error of ±2.2 percentage points at the 95% confidence level. Survey participants were required to be employed on either a full-time or part-time basis, providing them an opportunity to receive Direct Deposit of payroll from their employers. The resulting sample was weighted to reflect the age and gender distribution of employed consumers in the general population.
Survey Sample Composition
Learn More About This Report & Javelin
Related content
2025 Digital Banking Trends
Digital banking strategists will be in the hot seat in 2025 to contribute more to profitability, turn falling interest rates into a positive story for savers and investors, and acc...
The Boomers Are OK— and Shouldn’t Be Your Digital Banking Priority
Many banks and credit unions with aging customer bases worry they will alienate Baby Boomers by pouring investments into mobile-first banking to woo younger consumers. But mounting...
Youth Banking That’s Built for Parents
The industry is missing the mark with youth banking. Rather than standard free kid-size accounts, what parents really want is a youth program that provides a logical, incremental p...
Make informed decisions in a digital financial world