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Small Business Banking: A Captive Audience

New survey reveals that 79% of small businesses in the U.S. visit branches at least weekly. Report from Mercator Advisory Group’s U.S. Small Business Payments and Banking Survey series analyzes use of business banking services.

The ‘Big Bang’ of Mobile Banking Adoption Is Over: Digital Banking Forecast 2021

Javelin’s 2021 forecast shows that growth in monthly mobile banking adoption is tapering off and will remain far short of adoption of online banking for years into the future. 

2018 U.S. ATM Benchmark Report

  • Javelin Report
  • Date: November 21, 2018
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Placing bets on the long-term role of ATMs.Mercator Advisory Group releases new U.S. benchmark study examining market trends and consumer preferences regarding ATMs.

A View Inside AFP 2018: Themes and Priorities for Financial Professionals

Technology was again a primary focus across the AFP 2018 Annual Conference agenda, and financial professionals are increasingly savvy about use cases and the impact that next-gen tech can have on their operations. 

15th Annual U.S. Closed-Loop Prepaid Cards Market Forecasts, 2017–2021

  • Javelin Report
  • Date: November 20, 2018
  • Author(s): C. Brown
  • Research Topic(s): Prepaid
Prepaid load growth is steady as segments shift. New research from Mercator Advisory Group shows which segments of the U.S. prepaid market will grow and which will shrink through 2021.

B2B Marketplaces: Disruption Presents Opportunity

Business-to-business (B2B) marketplaces present new opportunity for e-commerce. Mercator Advisory Group reports that B2B e-commerce marketplaces cause disruption for some and create opportunities for others, including banks.

Phishing Banks: Tactics and Implications

This report examines the concerns and attitudes of financial institutions regarding this crime of virtual deceit.  It also highlights and explores the solutions that FIs believe are most helpful in the fight against phishing.

Mobile Payments: Still Waiting for Broader Adoption in the U.S.

Mobile payment adoption in U.S. stalls with half of consumers using mobile payments. Mercator Advisory Group survey finds more U.S. consumers use mobile apps, especially retailer apps, than use online web to pay by mobile.

2018 Mobile Biometrics Platform Scorecard

This report evaluates twelve of the leading mobile biometric authentication platform providers to assess the capabilities they offer in authenticating customers 

Zelle vs. Venmo: Financial Institutions and Third-Party P2P Providers

  • Javelin Report
  • Date: November 8, 2018
  • Author(s): Krista Tedder, Rachel Huber
  • Research Topic(s): Tech & Infrastructure
This report evaluates the key areas payment professionals need to consider as P2P becomes a component of a payment mix strategy.
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