Research

U.S. Consumers and Social Media: Banking's Social Revolution

The sale of plastic prepaid cards in brick and mortar stores has driven the growth of digital content sales. While companies are secretive about how much they sell, the evidence shows that business in cyberspace still depends on supplies from Ea...

Mobile payments are generating more than their fair share of buzz in the payments and wireless industries. For those in the payments industry, the mobile discussion has been hard focused on the payment itself as the sole vehicle of value deliver...

Suddenly, major U.S. issuers are announcing near-term plans for traveler-oriented EMV cards for their U.S. cardholders. A recent conversation with David Porter, General Manager, Chase Card Services, revealed more detail about this leading issuer...

Multiple companies have tried to build a business on helping unbanked and underserved consumers receive their tax refunds. The tax refund market is actually much bigger, and retailers and program managers should look for new opportunities to tak...

China has not caught a lot of attention from the global prepaid industry. But in 2009, the country recorded more than US$207 billion in sales of different types of prepaid products, making it the world's second largest prepaid market. This resea...

Authentication at the Edge

The fifth of eight reports from Mercator Advisory Group's CustomerMonitor Survey Series plots a baseline of consumer bank channel usage information

The rise of social buying sites shows how technology can help manufacturers and merchants combine existing closed-loop devices in ways that can open up new channels and opportunities to win or reward customers.

Payment technology options are growing. They're driven mostly by mobile. Now add NFC. Stir in a huge dollop of payment platforms that further shift power to merchants. Stumbling to cross this chasm, card networks and payments incumbents will bri...