Fraud Prevention: Managing The Entire Customer Lifecycle

Fraud Prevention: Managing The Entire Customer Lifecycle

This report, sponsored by TransUnion, explores the immediate and long-term risks associated with new-account fraud (NAF) and account takeover (ATO) fraud for organizations and consumers and establishes a case for employing comprehensive identity...
Fraud Resolution: Harnessing the Power of the White Glove

Fraud Resolution: Harnessing the Power of the White Glove

This report, sponsored by PrivacyGuard, explores the immediate and long-term risks associated with identity fraud and account takeover fraud for organizations and consumers and establishes a case for employing a guided, white-glove approach to f...
The Emotional Undercurrent of Financial Scams

The Emotional Undercurrent of Financial Scams

This report, sponsored by BioCatch, explores the financial and emotional impact of scams on victims of various backgrounds, as well as critical evidence needed for the financial services industry to successfully combat scams.
Future Strategies for Effective Identity Verification that Build, Not Break, Business

Future Strategies for Effective Identity Verification that Build, Not Break, Business

Identity verification is an increasingly complex and challenging issue for industries across all sectors, as the prevalence of and access to consumers’ personally identifiable information (PII) is readily available through public social profiles...
Ongoing Onboarding: The Antidote for Disengaged, Unprofitable Customers

Ongoing Onboarding: The Antidote for Disengaged, Unprofitable Customers

This report, sponsored by Digital Onboarding, Inc., maps out how banks and credit unions can use digital channels to provide best-in-class onboarding that leads to profitable primary financial institution relationships. The report was independen...
US Instant Payments: A Catalyst for Growing Commercial Payments and Banking

US Instant Payments: A Catalyst for Growing Commercial Payments and Banking

This report, sponsored by Volante Technologies, reviews the challenges and benefits associated with financial institutions’ adoption of real-time payments in the United States given the increased options that are now available. This research rep...
B2B Offers Open the Door to a Digitally Connected Consumer

B2B Offers Open the Door to a Digitally Connected Consumer

This report, sponsored by Fiserv, explores the impact of consumer-directed business-to-business prepaid card programs in engaging the transition to digital platforms for gift-giving and self-use.
A New Model for Investor Engagement

A New Model for Investor Engagement

This report, sponsored by Capintel, examines emerging investor dynamics that compel the reimagination of the client experience in wealth management. This research report was independently produced by Javelin Strategy & Research. Javelin Strategy...
2024 Identity Fraud Study: Resolving the Shattered Identity Crisis

2024 Identity Fraud Study: Resolving the Shattered Identity Crisis

The Javelin Strategy & Research 2024 Identity Fraud Study provides a comprehensive analysis of fraud trends in the context of a changing technological and payments landscape. Its goal is to inform consumers, financial institutions, and businesse...
Child ID Theft: Social Cyber Risks and the Persistent Threat to Families

Child ID Theft: Social Cyber Risks and the Persistent Threat to Families

The extreme risks children face online continue to be largely ignored among parents and guardians, despite mounting governmental pressure within the United States and abroad for social media companies to adhere to more restrictive practices that...