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Fraud Victimization and Advocacy: Changing the Narrative
This report, sponsored by AARP, explores the immediate and long-term risks of scams and identity fraud for consumers while establishing a case for providing more compassionate fraud resolution and eliminating the victim stigma.
2024 Child & Family Cybersecurity Study, Social Media and Children: A Dangerous Game of Trust and Deceit
Children’s prevalence on social media puts them at increasing risk of being targeted not only for identity theft but also for money mule recruitment, extortion, and cyberbullying, all of which can have devastating financial and psychological eff...
Fraud Prevention: Managing The Entire Customer Lifecycle
This report, sponsored by TransUnion, explores the immediate and long-term risks associated with new-account fraud (NAF) and account takeover (ATO) fraud for organizations and consumers and establishes a case for employing comprehensive identity...
Fraud Resolution: Harnessing the Power of the White Glove
This report, sponsored by PrivacyGuard, explores the immediate and long-term risks associated with identity fraud and account takeover fraud for organizations and consumers and establishes a case for employing a guided, white-glove approach to f...
The Emotional Undercurrent of Financial Scams
This report, sponsored by BioCatch, explores the financial and emotional impact of scams on victims of various backgrounds, as well as critical evidence needed for the financial services industry to successfully combat scams.
Future Strategies for Effective Identity Verification that Build, Not Break, Business
Identity verification is an increasingly complex and challenging issue for industries across all sectors, as the prevalence of and access to consumers’ personally identifiable information (PII) is readily available through public social profiles...
Ongoing Onboarding: The Antidote for Disengaged, Unprofitable Customers
This report, sponsored by Digital Onboarding, Inc., maps out how banks and credit unions can use digital channels to provide best-in-class onboarding that leads to profitable primary financial institution relationships. The report was independen...
US Instant Payments: A Catalyst for Growing Commercial Payments and Banking
This report, sponsored by Volante Technologies, reviews the challenges and benefits associated with financial institutions’ adoption of real-time payments in the United States given the increased options that are now available. This research rep...
B2B Offers Open the Door to a Digitally Connected Consumer
This report, sponsored by Fiserv, explores the impact of consumer-directed business-to-business prepaid card programs in engaging the transition to digital platforms for gift-giving and self-use.
A New Model for Investor Engagement
This report, sponsored by Capintel, examines emerging investor dynamics that compel the reimagination of the client experience in wealth management. This research report was independently produced by Javelin Strategy & Research. Javelin Strategy...
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