Research

A frustration for retail banking institutions is that consumers continue to visit branch tellers for transactions they could easily perform through self-service channels. Past efforts at reducing such teller use have had mixed results, but recen...

Boston, MA - Many people in the payments industry have become frustrated with the slow pace with which NFC-based payments technology has been developing in the U.S.--Google Wallet's initial launch left minimal impact, Isis keeps postponing its o...

Mobile Payment Security, Fraud, and Risk: Breaches, Malware, and the OS Linchpin

Consumers and Mobile Payments 2012: Make It Useful

The Ninth Annual U.S. Prepaid Cards Markets Forecast (2012-2015)

Consumer Credit Card Mobile Apps: Waiting for Prime Time

Financial institutions are increasingly looking to branch automation as an important strategic component in the quest to increase overall effectiveness of their personnel and branches.

With the U.S. on the eve of the era of mobile phone-based payments and with mobile banking applications gaining consumer traction, mobile apps for credit cards may become critical features of credit card accounts in the future. Surprisingly, man...

Mobile Point-of-Sale Solutions: A Comparative Analysis

Merchant aggregation is gaining prominence in the payments industry in a growing number of implementations, but only last year did Visa finally expand its aggregation rules beyond e-commerce to cover all merchant types. Though the aggregator mod...